of TripAdvisor Travelers recommend this hotel
"Cool architecture and ridiculous service"
I recently stayed at the Oberoi Gurgaon and I understand why it's the number one hotel in Delhi. There is a great sense of arrival at the hotel with a slick checkin process and I was brought straight to my room. The gym is moderately sized but has all the equipment you could need. Spa is great, and the outdoor pool is incredible for doing lap swims (55 meters and empty!) I recommend walking over to the Trident on the shared campus as the pool and spa there are equally beautiful. The rooms were also some of the nicest I have seen including amazing bathrooms. Five star stay!
I have now stayed at this Oberoi property three times and it truly is an oasis of calm perfection. The staff is charming, helpful and always willing to go the extra mile to make you feel welcomed and valued. The Oberoi properties have an eye for the smaller things - and this is what places their hotels above all others in India. Everything from the bathroom lighting, the french pressed coffee delivered to your room ten minutes after your wake up call to the smiles and greetings from all levels of staff make your time at this property warm and relaxing. It is rare that you walk into a foreign space and feel completely at home, but the perfect recipe of Indian hospitality mixed and Oberoi charm makes the exception the rule.
The Title aptly sums up the incredible customer service I experienced in all my travels (till now). Stayed at The Oberoi, Gurgaon for 8 days on a business cum leisure trip, joined by my spouse. And the pampering started right from the airport transport and consistently sustained (not a flash in the pan) till checkout...even the slightest of complaint is accorded it's due attention that at times you can get overwhelmed by the attention. Food at the main restaurant ThreeSixtyOne is great especially the Indian fare. Just try them and you'll return for more... Service is again delightful (to quote some of the most courteous and thoughtful team members that I've had the privilege of being served...Aswioi, Keshav, Anshum and of course Ravin for responding relentlessly to the Room comfort - hope I got their names right!). If there's any downside (nothing major), it's the locale that's not exactly easily accessible/close to other outlets. To say it all,if you plan on staying at The Oberoi, Gurgaong then do be prepared to get intoxicated by the FABULOUS SERVICE!
"The Oberoi: Luxery, Service, Amazing Quality"
I went to this hotel because it was part of the American Express Fine Hotels and Resorts program, and it is located in a high tech area of India outside New Delhi. The lobby says it all. Unbelievable and no details missed. This hotel has a feel of trendy, upscale, and high technology. Exactly what any business traveler visiting India would want, and located close enough to New Delhi, but far enough away from the traffic and bustle. However, the 30 km drive to New Delhi can take 2+ hours during tough traffic hours. Food is amazing and I hosted 5 people to the elegant buffet lunch. Great mix of traditional Indian food, but with some great Western infusion and comfort food from America. Everyone loved the scenery, ambiance, food, and service. Highly recommended hotel.
"Excellency in service OUT STANDING"
Such a beautiful hotel I have ever seen in my life great ambience 361 restraunt is huge and amazing it gives u very soothing vibes the rooms are very big!!! Service Is grt And the butler service is really commendable never seen such service and the butler PANKAJ is really really amazing and INCREDIBLE,without knowing u gives u wht u want he really won my heart ,wish I can take him to my country. Overall 5star service is mesmerizing.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM