"Old World Elegance at a cost..."
This was our first time staying in an Omni hotel and also our first visit to Toronto. We had traveled during a blizzard and were just glad to arrive. We used the valet as we didn't want the hassle of trying to find parking in the poor weather conditions. We still think that the cost of the valet is extortionate and whilst walking in the area there are other parking options at a cheaper rate. There is also a wait for your car so make sure you order it ahead of time if you are in a hurry. The hotel itself is old and elegant. I understand it has had a recent update and the attention to detail really shows through, The lobby is stunning and the old photographs by the elevator show how not much has changed in the building since it was built - just improved. When checking in we were offered the option to upgrade to club level - free wifi, coffee and snacks (2-4pm), canapes and free drinks (5-7pm) and continental breakfast for $40 each per day. We decided to take this option for the 1st day and review whether we would include it for the remainder of our stay. We visited the club lounge for coffee and cookies and then again for canapes. Both were good and with the drinks package it was a welcome treat for the end of a long day. Breakfast the next morning was a pleasant surprise as it was plentiful and we enjoyed all that was offered.The service we received here was good and should be the benchmark for the rest of the hotel. We decided not to continue with the club lounge for the remainder of our stay as we wanted to explore so didn't want to be tied to the hotel. Our room was spacious and included everything we could need. I think we were in a club room so it may have been a little more luxurious than the basic room. It overlooked a building site so not really a great view. The noise level was fine as we were up and out of the room early and back after everyone had gone home. The Consort bar was beautiful and the staff on the whole were pleasant and efficient, We were served by George on our first visit who was very helpful and knowledgeable. Other visits throughout our stay were not so efficient with us having to find staff to take orders or to pay our check. On our final night there was a fire alarm at approx 10.45pm although not the middle of the night we were jet lagged so had gone to bed early. The fire alarm sounded with a recorded message saying not to evacuate. The alarm was still going off after 5 minutes so we decided to go down to the lobby to see what was happening. The elevator was out of service as you would expect in an emergency situation. So we headed for the emergency exit. After going down 13 flights of stairs we found the emergency exit blocked with clutter, there was a small path through it but had the hotel been evacuated and at full capacity this would have caused a problem. The emergency exit was locked so we had to go back up stairs to the mezzanine level and down to the lobby. There were firemen and two fire engines so something had happened although we didn't find out what. Overall we enjoyed our stay at the Omni King Edward but feel that there is room for improvement in certain area's.
"Overall, a very nice hotel."
A beautiful hotel, that was clean and welcoming. Only criticism is the fire alarm went on for a long time in the evening, and the front desk/receptionist placed other visitors on both sides and above us, even though it was not busy (weekday). I would think that ensuring a quiet stay would be the number one priority for any hotel!
"Elegant and Friendly"
I've always loved the location of this hotel in Core Toronto. This time, it was the renovated rooms and at a price that's affordable that brought me back. I was happy to see our room was elegantly decorated, spacious and clean. I will definitely re-book at the King Eddy next TO visit.
"Our First Visit at the King Edward"
Our family of four, with two girls ages 16 and 14, felt welcomed and were well treated throughout our two night stay. The hotel has been beautifully restored. The rooms -with high ceilings and crown molding - were impressive, unlike any other experience we have had, and we have stayed in hotels in Ireland and Paris, France. The location is central to both the Eaton Centre and the St. Lawrence Market, which worked well for us. Book directly with the hotel for a better price than Expedia, etc. and part of the money is donated to feeding a family.
A couples weekend that did not disappoint. From the initial greeting when parking to the departure...all first class. Walking distance to pubs, restaurants and major attractions. The piano bar at Tom Jones is a late night must ! Highly recommend.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM