of TripAdvisor Travelers recommend this hotel
"Nice Stay, Amazing Breakfast"
This place is easy to check in and comfortable. What makes this place stand out is their breakfast buffet. It's not cheap, like $50 per person. So if there is an option to get breakfast included, do it! The food is so good. There's American food which is ok good. I'm not really a big fan of American breakfasts anyway. But the Asian food is so good. There is a made to order noodle bar. I think I had three bowls of Korean pho that morning.
"Refurbished hotel but rooms are very small"
Stayed here for 3 nights in a room on the SPG floor. Room is very small with little space to open your luggage. Toilet feels claustrophobic. However, room is refurbished and new. Housekeeping is inconsistent as they forgot to replace the toiletries on one of the days. Gym is huge and well equipped. I also loved the breakfast with a good spread. Location is near a subway station and a huge underground mall but far from the tourist attractions. I don't recommend staying here if you are a tourist.
Stayed for several nights. I was trying to figure out if it was a new hotel or a rebranded hotel. Some parts were obviously new but some parts looked slightly older. I finally found out it is a rebranded hotel. Please don't take that to mean the hotel is in any way in disrepair. It was all in quite good condition. There were just a couple bits of marble or other material that didn't quite look brand new. But it was nothing that detracted from the experience. The room was nice and comfortable. The gym is better than most hotel gyms by a long shot. The lounge is spectacular and one of the best I have seen. The atmosphere and food offering were well above expectation. The location of the hotel is quite convenient. It is a short walk to the Express Bus Terminal which has three different subway lines in addition to the bus terminal. It has a huge mall with department store, restaurants, and much more. The only issues with the hotel are some design issues which are slightly annoying from time to time but certainly don't ruin the entire experience. It seems like whomever designed the hotel didn't think a lot of it through. The shower has one of those half glass windows that doesn't cover the entire area and can't be moved. If you use the overhead shower, the entire bathroom floor will be flooded each time you shower. There are no hooks to hang towels in the bathroom. There are four elevators, two on each side, and they are not linked. So many times people push buttons on both sides which means you constantly stop and the person who was waiting has already gotten in the elevator on the other side. It also means the elevators are slower and not as efficient as they could be. There is no access to the gym except through the lobby AND passing by banquet rooms. It was awkward walking through lobby and past people dressed for weddings in gym clothes. And the gym is only accessible by stairs, so good luck to anyone with mobility issues. The pull up machine in the gym is positioned at a particularly low point in the ceiling which makes it impossible to use. Like I said, there are just a few details which it seems weren't thought through very well. I will absolutely stay again and do recommend. Oh, and they were very clear to point out that free parking is "for now."
"Was better before it became Sheraton"
I stayed in this hotel a couple of times before. I liked the location and the service level, so booked again. The service level is not there anymore and for only the location, the price is way too high.
"standard Sheraton experience"
I enjoyed my experience at the Sheraton Gangnam Hotel. Despite my many times in Gangnam, this was my first experience ever at this hotel. My initial impressions were good in that this is the first bus stop coming from the airport which I appreciate. My 2nd impression is that despite this being an old hotel, it has recently been renovated and it's beautiful and modern for a business hotel. My 3rd impression is that the rooms themselves were very small but I'm sure I could get a bigger room for the price. I appreciated small things in this hotel, for example the bed is right next to the window which can be fully opened to allow whatever cold air you'd like to naturally cool the room. This seems like a small feature but one that I love. Also, the wifi in the room is excellent; I never had any problems at all. The amenities of the room are standard Sheraton with the bathroom fixtures and toiletries. I wish the staff cleaned my room earlier in the day; they seemed to leave my room to 4-5pm to begin cleaning which was incovenient. The fitness center was nice and modern but I wish it was a bit more accessible; you need to traverse to another building and climb many stairs to reach it. Overall, I enjoyed my stay at this hotel and would not hesitate in staying here in the future.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM