"Old historic hotel"
Here on business. My room is extremely small with an extremely small bathroom. Decent hotel, but carpet needs to be replaced desperately. The whole hotel is in need of a clean facelift while maintaining history. The hotel is conveniently located for business, shopping and dining!
"Historical place to stay"
Be sure to request a large room otherwise you could get the closet. Aks for your coffee pot in your room with refils. If you dont ask you will not receive. Other than that not a bad place. Close to most events.
"Great stay - great service"
Stayed here for one night and wish I had reserved more - great historic hotel with clean rooms and great service. My mother went to her prom in one of the ballrooms so it was fun to look around the hotel during our stay. When we come back to Chicago we will stay here! This was a birthday weekend for me, Hamilton, Art Institute, Science March all good things! Staying here was a real treat! Will be back!
"Oldie But Goodie"
The Palmer House was the place to be in the 1950's and 60's. Old style hotel has charm but rooms are small and outdated. Staff friendly and helpful. Location to Grant Park and Michigan Avenue a plus. Average rating due to room size and condition of infrastructure.
"Grande class with a class staff and great location !"
I just stayed at this hotel and was pleasantly surprised. The had a an exceptional staff with special attention to details. In particular Justin Jordon who went out of his way to make me feel comfortable and Alfredo and Sierra who found my pyjamas after I left them in the room that I checked out in! The location was amazing, the rooms were super comfortable especially the bed and I loved the hair dryer which is always my complaint when I go to a hotel! We never had to wait as there were enough elevators and I was made to feel so special. definitely will be coming back!!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM