"Historic Hotel But Misses the Mark"
Gorgeous building and common areas, with authentic restoration of the original building which looks like it was a bank or office building. However the room was small, very far from the elevator, with a cramped, almost unusable bathroom.
"Nice atmosphere and great location"
My daughter and I stayed here for a quick weekend getaway. She arrived at O'Hare, and I came from Midway. We used the easy directions for taking the trains that are on the hotel website, and we met up in the hotel lobby. The hotel lobby truly is beautiful and is a great place to sit and watch people. Our room was very adequate and clean. However, there was no in-room coffee pot and, although I thought I checked to be sure I had wifi in the room, I was told on arrival that it was an additional charge. The free wifi was only in the lobby. This is frustrating in today's world!!! The location of the hotel probably couldn't get any better, though. I took a quick walk around the corner for McDonald's coffee on the first morning, although I could have bought some in the Starbucks in the lobby. There are numerous McDonalds, Starbucks and Dunkin Donuts restaurants around the hotel to get a caffeine fix, though. Also, the theater to see Hamilton is SO VERY CLOSE. So, if you are coming to town for that treat, you might want to consider the Palmer. The concierge was also EXTREMELY kind in helping us get around and plan. Finally, we ended our time in Chicago with coffee and dessert in the lobby. The carrot cake was fabulous!!
"Beautiful hotel, centrally located."
Spent 5 nights with my daughter who was auditioning for college BFA programs. The hotel is huge and maintains it's old grandeur with updated amenities. We were fortunate to be on an executive level with access to the concierge lounge for breakfast / snacks. A benefit of this was having access to a separate elevator - which we were grateful for as there were long waits for the main block of elevators. Our room was large enough and well appointed. Hotel is in a great location with easy access to the L, Millennium Park, and walking distance to magnificent mile. There are many shopping and eating establishments in and around the hotel. Overall, it suited our needs well.
"Great Place to stay if you are going to Hamilton"
We very much enjoyed our stay at The Palmer House Hilton. We traveled as a family of four as we were going to see Hamilton, for which The Private Bank Theatre is less than a block away. We thought the location was wonderful. We stayed on the 22 floor, executive level, enjoyed the evening appetizers and breakfast. The room itself, was small, but a bit larger than most "historic" hotels. My children were disappointed that the pool was closed for maintenance, they were looking forward to it. My main recommendation would be to swap out the double beds for queens, you may end up losing a chair but the extra sleeping space would be worthwhile. The lobby takes your breath away, you can just feel the history in the building. All and all a very good stay.
This is a great place to stay. It is historic and amazing to check out. The rooms a modern but kept the original feel. I recommend getting the executive level, less waiting on the elevator and the executive lounge on the twenty third floor.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM