Had a great time, my wife and I drove up from San Diego for a lil R&R over thanksgiving. Food was good, great prices and we caught a show. Overall it was nice and relaxing. Thx Prestigia.Comment of A. LJ , United States the 2016-11-04
Great rooms for Awesome price..Comment of M. Jose , United States the 2016-11-03
Room's clean, recommended we'll come backComment of V. Francis , United States the 2016-10-30
Checked inj for 2 nights , got upgraded for room at Palms Place. Fabulous hotel great big rooms, with shower and jacuzzi and kitchen +fridge. Also have great pools and Gym and Ghost Bar at the rooftop is not to be missed .Comment of P. MARIA , Australia the 2016-05-09
"Michael and Krista"
We arrived at the Palms (Ivory Tower, superior room) to celebrate our 38 anniversary; previously stayed for my 50 birthday, but at Palms Place, with a kitchen studio. After reading the mixed reviews, I was hesitant, so I also booked the Encore. We had no regrets, as Michael at the Palms front desk, was such a pleasure, so friendly and truly one of a kind! We will never forget Michael, he made our hotel stay a wonderful experience and we were happy. Management must recognize his people skills and ensure to retain him as a valuable asset to the resort. As long as Michael is there, we will return soon. Thank you so much Michael! Krista was also wonderful!
"Easter escape from April 16 to 21, 2017"
An Army buddy decided to meet me in Las Vegas. I have been staying at the Palms Hotel for the past 2 years. This must have been my 5th or 6th visit within the 2 years. As usual, I enjoyed my visit and the hotel was relaxing. I always enjoy going up to the Ghostbar for the view of Las Vegas. I would like to especially thank the great customer service that I received at the Front Desk from Michael, who checked me in. I do hope that management reads this review and recognizes Michael. I am looking forward to my next visit to the Palms. LTC Kenneth Peters, Sr.
"Viva Las Vegas/ penthouse upgrade"
My husband booked us a regular room for Viva Las Vegas. When we checked in we were upgraded to a penthouse suite. Let me tell you, the staff was amazing, the room was incredible! We didn't want to leave. Although it could use some updating it was still an asking trip. Definitely will be staying here again. Maybe not the penthouse suite but we will definitely stay again
"what happens in vegas needs to be told"
got a great travelzoo deal and our 3 night stay was fine until checkout. front desk said we could store our luggage for 3 hrs until our flight. suggested we lounge around the pool. on attempting to access the pool we had to go through security-it was worse than airport security. here are a list of rules we broke and had to correct 1. had to wear a bathing suit 2. no backpacks allowed just plastic bags 3. had to produce room key 4. had to produce id (we are all in our sixties) 5. cant bring in bottled water (coffee cups ok). water for purchase or tap water 6. no jerseys allowed(had to go in topless or jerseys inside out) 7. gotta wear a wristband on your right wrist. not allowed on your left wrist are you kidding me' to enter your own hotel pool' and once we got inside there were no lounge chairs available(it was noon). and the ones that they had were in a row of twenty-herded like cattle in a pen. of course you could pay $15usd per person for a cabana-there were 50 of those available and not being used. so we sat on the edge of the pool for a while but the music was awful(dj mix where the song goes on forever) and LOUD. remember its noon. i asked the dj if it was possible to turn the music down and he replied. no i am not getting mellow. the hotel mgr on duty said the pool was operated privately so she had no control over what they do.she didnt seem to concerned when we told her we would choose another hotel the next time we came to vegas. i am sure there must be at least one other hotel in vegas that welcomes you without subjecting you to this childish behavior
"Short and Sweet Vegas Trip!"
Loved everything about this resort! We got a killer deal online! We had a premium room (king bed), over looking the strip. Our stay came with VIP access to the Ghost bar! It was killer! Being 55 floors above vegas, and great drinks! This was a little getaway with my husband, before he leaves for military training. The resort was very clean, had no problems with the parking (FREE PARKING!), and the staff was amazing! Shout out to Erica in guest services for helping me out, and Matthew at the Front Desk! I will be back for sure for my birthday in June!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM