of TripAdvisor Travelers recommend this hotel
"A pleasnt experience"
If you want to go to a place where you will experience the good life of old; this is the place. They may charge a bit more but they also have more employees to serve you. They really do their best to pamper you and make you feel special. I can not think of a bad thing to say about anything, the room was great, the view from the room was great, the breakfast was great, and every member of their staff was great.
"Easy and Relaxing"
Spent 4 nights at The Palms, and though it was not the high season, the place was just lively enough to make us feel at ease. The room was comfortable (though the bed could be a little softer) and clean, and nothing beats the stunning ocean view. The garden & pool area are lush and cozy. The beach is beautiful, and lounge chairs, towels, and umbrellas are provided. Though a bit overpriced, the food and cocktails are remarkably good, with an emphasis on being light and organic (try the Strawberry Balsamic Cobbler cocktail). The friendly staff is very international. Leoner (one of the beach staff) was especially helpful and went out of his way to make it great for us.
"The Palms Hotel & Spa"
Amazingly beautiful! The service was excellent and weather was great. Got to witness many beautiful weddings as well. We come every year. November is always a great time to come. Will be back Nov 2017!
"Wedding at The Palms! "
We got married at The Palms Hotel on November 12,2016 and had the most perfect wedding! Our guests are still raving about the beautiful, immaculate property and the delicious food! Yasmin was our contact and day of wedding coordinator and she is the very best. She is the one you want for your wedding!! She even sewed one of my bridesmaids into her dress when it ripped! Between her, her assistant Vanessa, and Paul (banquet manager), the day was perfect! We even hosted Our rehearsal dinner and day after brunch at the hotel and it was amazing! The Palms did a phenomenal job and I would absolutely recommend the hotel!
Plus points: Great position on beach, with a nice pool and outside bar area. Well kept gardens, with two hotel parrots!! Good beach service offering loungers and umbrellas. Nice rooms (got a free upgrade from city view to garden view, which is basically a lower down sea view). Cheese platter in room on arrival with water bottles. Well designed bathrooms - two totally separate rooms, one with shower, one with toilet, both with basins. Great little roofed area in 'colonial' style by the inside bar showing sports games. Friendly concierge, very helpful with organising our trips out. Nice food Not so good points: Food pricey, (but nice) quite a bit more so for room service. Lots of weddings here and the music is deafening on the 3rd floor above the wedding room, the fixtures were literally shaking from the bass. It did stop at midnight though. Lifts. Only two lifts, one not working sometimes and the staff use them with trolleys. You can wait up to 5 minutes for the lift at peak times
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM