Location: The Park Lane Hotel, London is located in the Mayfair - Marylebone neighborhood of London, close to Green Park, Buckingham Palace, and St. James Park. Nearby points of interest also include Trafalgar Square and Big Ben. Hotel Features:Dining options at The Park Lane Hotel, London include a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 5-star property has a business center and offers secretarial services, limo/town car service, and audio-visual equipment. This London property has event space consisting of banquet facilities and conference/meeting rooms. ;Business services, concierge services, and translation services are available. Guest parking is available for a surcharge. Other property amenities at this Art Deco property include a coffee shop/café, valet parking, and multilingual staff. Guestrooms: There are 305 guestrooms at The Park Lane Hotel, London. Bathrooms feature bathrobes and hair dryers. In addition to desks, guestrooms offer phones with voice mail. Televisions have satellite channels and pay movies. Rooms also include minibars, complimentary bottled water, and clock radios. Guests may request irons/ironing boards, hypo-allergenic bedding, and wake-up calls. A nightly turndown service and housekeeping are available. Cribs (infant beds) and rollaway beds are available on request.
of TripAdvisor Travelers recommend this hotel
"A great new look"
This is the second time I have stayed here, pre and post renovation. The work they have done is very impressive with an excellent art deco theme throughout. It's a great location with the tube station steps away and Piccadilly easily walkable. Reception staff weren't exactly friendly, there was no recognition for my SPG gold status and if you are expecting a view you're more than likely going to be sorry. However if location and heritage is important to you then it's worth a try.
New remodel makes this perfectly situated hotel an excellent semi affordable choice for a shirt business trip or weekend getaway to London. While I appreciated the room upgrade, I'm not a fan of the small rooms at the top of the hotel on floor 8. Better to be facing the garden directly on the 5th floor or so. Room, lobby, entrance, reception hall renovation was very well done. Only complaint is lots of wires are exposed facing desk in my suite room. Club Lounge was fabulous as well. Good selections for breakfast and throughout the day. I'll be back.
"Grand by name and grand by nature"
I have now stayed at the hotel both pre and post redecoration and was reluctant at first in coming back to the hotel given previous experience. BUT...very glad that I did. What a change! The whole place has been updated but still maintaining that art deco feel. Communal areas and rooms are very nicely decorated and luxurious. The bar area is quite simply stunning and I hear they do one of the best afternoon teas in London. I had room service which was good but there are two other restaurants to choose from at the hotel both looked very inviting. They have a well equipped gym and SPA . The room I had was a standard room and was very comfortable with all amenities you needed. the service has certainly upped its game too..very attentive staff throughout my stay Location wise its overlooking Green park, very close to Buckingham palace, west end theatres, shopping and eating in Mayfair! Will I come back- absolutely, a lovely hotel!
"Freezing bathroom with silly taps"
I stayed for a couple of nights over this past weekend. The hotel is in a fabulous location and looks beautiful insie the foyer. It has recently been renovated...... BUT Our bathroom was so cold. The floor is a very dark stone and the walls are white 'clinical' tiles. The bathroom was so so very cold. We called the housekeepers to ask if we could have the heating turned up and was told that there is actually no heating in any of the bathrooms! This bathroom (room 320) has a long outside wall and windows so more likely to be cold. The engineer came to see, and told us that so many people have complained about this problem but there was nothing that could be done. Also, the taps for the bath and the two types of showers were impossible to know which were which and we got soaked when turned the wrong tap. This is a problem with too much 'style'and no 'substance'. This is poor considering it has RECENTLY been revamped. A big disappointment. Also, had to phone housekeeping 3 times to try and get some more tiny plastic pots of milk.....
"Top notch experience"
Finished with renovations, this new Sheraton Grand is absolutely amazing. From the staff at check-in, to the newly done lobby and rooms, everything is cared for perfectly. The high tea is something you should not miss, and Maria the hostess, goes above and beyond to make your experience extra special. It's something you should not miss. This luxury hotel will definitely be my go-to from now on
Buffet breakfast: From £ 30.26/person
Extra bed for adults: £ 74.86/night
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM