"Spacious Comfortable Room but Lacks a View"
Got in after a long walk from Heathrow airport. Good to know hotel is located a few steps from Knightsbridge station. Good as we had to push our luggage. Room was big with a comfortable King bed, writing table and sofa. Problem was we faced the opposite building roof top restaurant and no other view. Surprise to know this posh hotel does not come with a lounge for SPG members. All was good in the room till we stepped out of the shower room. Then we realized why there was a hand towel placed on the floor near it.-to stop water from flowing to the rest of bathroom floor. This is unacceptable from a hotel of this standard. With the hotel located near the main thoroughfare vehicle noise was an issue-noisy. Good location. Very warm friendly hotel staff.
"Great Hotel with Great Location and Great Value of $"
First when we book this hotel, we chose it because of its location. Its on the center next to Harrods and Harvey Nichols as well as to Sloane street, then a good surprise because the bed and pillow is very comfortable, clean and the staff were very helpfull and friendly. Very good value for the money that we spent. Definitely will come back and tell our friends to stay here.
"Amazing view from our room and nicely decorated"
We had a room on the 15th floor overlooking Big Ben and more. The room was spacious and nicely decorated. It is in a great location. Close to Hyde Park and everything else too. The only thing I would have a liked was a few more tv channel options, but not really a complaint.
"Excellent front desk"
I arrived early in the morning from an overnight flight. The front desk accommodated my request for an early check-in with two options for rooms. Location is perfect for a quick walk to Hyde Park, Palace and shopping. Rooms were very large for London standards. Would stay here again.
"Nice, but not quite "luxury""
This hotel was certainly luxury at one time. The lobby is still very high-end in appearance. The rooms, though, are simply very nice. The location is great, across the street from Harvey Nichols, a few blocks from Harrods, very close to Hyde Park, and an easy walk to Buckingham Palace. Our experience with the front desk staff was great - they are friendly and helpful. The room seemed clean, though my toddler found a pack of cigarettes between the couch cushions. That was disappointing. The room itself is fairly large for a London hotel. The bathroom had a separate tub and shower. The tub is large very deep -- like a pool to a 2 year old! The bed was comfortable. I wouldn't pay a huge premium to stay here, as it's just not "luxurious." However, if the price was comparable to other hotels, I might stay here again due to its convenient location.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM