of TripAdvisor Travelers recommend this hotel
"Celebration for my 70th visit"
The unfailing graciousness, high quality of service in every respect and relentless personal attention all make the Beijing Peninsula my favorite hotel in Asia over 16 years of working and living in the region. The upgrades though long and inconvenient, have made a world of difference and were worth the effort. My advice to any visitor: make the acquaintance of Mary Li, senior guest ambassador. She has become my friend over the long years and frequent visits and quite simply makes everything perfect. There is no one remotely like her at any hotel I frequent across the region!
This hotel is so comfortable - I was only staying one night and wished it was longer. The bed was so comfortable, bathroom amazing, fingertip screen control for heating, lighting, curtains, music - I could have stayed in the room all day! Service was faultless from check-in onwards it was perfect. I stayed 2 nights in Beijing - one at the start and one at the end of my holiday - this was the perfect end to our trip and I enjoyed this hotel much more than the one at the start. Thank you to all the staff. I really liked the central location, easy to get to everywhere from here. Note: the renovations are still on-going. I could hear building noise - it was low key - it really didn't disturb me.
"Mary Li! Great guest ambassador. New rooms nice but miss the lounge."
Mari Li the Peninsula Ambassador is the star attraction at this lovely hotel. The newly renovated rooms look great. Miss the exec lounge and all the the camaraderie it fostered. I had stayed here in the past with my Mom and we had some good times there. But the hotel was smart and made Mary Li (who used to supervise the lounge) their ambassador. The location is fantastic. Very central. Nice festive lights outside in December for holidays.
"The renovation is wonderful. Service almost perfect. They're not kidding about the construction, though."
The renovations were spoken highly of so we booked to stay here. The lobby is beautiful if a bit uninspired. Service was very good. Not perfect, but good. Seems like they're still getting their footing but will hopefully get it soon. They did warn us about the ongoing construction, but the hotel was not full and you would have thought they wouldn't have put me right under it. It starts at 7:00am and goes until 7:00pm [despite 8 to 6 promises] and it is not just a couple hammer knocks. It's full-on, non-stop jackhammering. You will not be able to be in your room. I was there for business so I wasn't in the room much during the time, but if you're looking for a relaxing spot, this is not it. Rooms are very nicely appointed. I love the Peninsula new model. The valet box is brilliant. The restaurant staff were fantastic. Always made out table for us and remembered what we liked and didn't. Very accommodating. That gets full marks. The last bad part was the driver to the airport. Texting on the his phone repeatedly, despite our asking him over and over to stop. So infuriating and not a way to end our stay.
"Great festive afternoon tea at the Lobby"
There is a wide selection of teas, including the traditional ones, herbal and premium quality teas. While the three-tiered silver stand is adorned with Christmas delicacies, such as a Mont Blanc hazelnut mousse cake, gingerbread-flavored scones with fruit confit and a giant European-style Stollen cake with homemade hazelnut spread served from the dessert trolley. Also available, for an additional price: all you can drink gluhwine and eggnog. Great experience
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Please note the hotel will be totally refurbished from April 2015 to late 2016. The enhancement will be split into two distinct phases to ensure that disturbance is kept to an absolute minimum. During the renovation, certain floors and restaurant outlets will be closed, but the hotel and the shopping Arcade will remain open for business as usual throughout this period.