of TripAdvisor Travelers recommend this hotel
"Worst hotel experience ever"
We travel extensively and have stayed in luxury hotels in the USA, Europe, Asia etc. I never write reviews, however, I feel compelled to write one about our stay in the Peninsula, Beijing. We stayed in this hotel while it was under renovation (actually it was more like a construction site). While the rooms were comfortable, the noise level from the jack hammer on the floor above our room was deafening. We asked to change rooms and were met with a cheeky, "you knew we were doing renovations". I got the impression from the hotel management that having told their guests that they were doing renovations, they had a license to do what they wanted (i.e start construction at 8am and finish after 9.30-10pm). By nature, I avoid confrontation, however, in this case I had to argue to get them to change our rooms to another floor. They simply didn't understand that the noise from the jack hammer was stressful, especially for our children. While I used to love the Peninsula brand, after my experience and poor customer service in their Beijing hotel, I will never set foot in one of their hotels again.
Perfect in every way! The greatest highlight of our Asia tour. Definitely a huge upgrade of The Peninsula Shanghai. After our stay at Peninsula Beijing, The Peninsula Shanghai let us a little bit disappointed somehow. The Peninsula Beijing is brand new, better decorated and much more modern. The service at Peninsula Beijing was definitely impeccable and special. The room is huge and will surprise you.
Nice place to stay especially for its location. Within walking distance is the night market with various food stalls. We ate there for dinner on our first night in Beijing but did not feel as though the food was fresh, so we instead we found a noodle spot just across the street from the hotel, and we would frequently go there. With a miscommunication in ordering though, we once managed to get ourselves 6 bowls of noodles for 3 people! Well, that's just part of the fun. There are several other restaurants along Jinyu Hutong. While in Beijing, be sure to try Peking Duck!
"Nothing but great!"
In the past we always stayed in a loft room. Special and a great experience. This time it was a renovated executive suite which was just breathtaking. Fantastic interior design and also otherwise only compliments from A to Z. The chinese restaurant has not been renovated which is great because it always was and therefore still is a beauty which offers fantastic food. The other restaurant has been completely refurbished an became another highlight of the hotel. Staff is very friendly, attentive and competent. The Peninsula Beijing is the hotel in town not to be missed. Not cheap but worth every cent you spend! An outstanding hotel in every respect and highly recommended.
"5 Star Service"
This is a truly lovely property with newly renovated rooms of sheer luxury! It's a great location with plenty within walking distance if you can bare to tear yourself away from your living quarters which include a living room, bedroom, dressing room and sumptuous bathroom. Chef's chocolate treats each night were very welcome! Beware the minibar as China has a high tax added to the list price. Doubled my bill!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Please note the hotel will be totally refurbished from April 2015 to late 2016. The enhancement will be split into two distinct phases to ensure that disturbance is kept to an absolute minimum. During the renovation, certain floors and restaurant outlets will be closed, but the hotel and the shopping Arcade will remain open for business as usual throughout this period.