of TripAdvisor Travelers recommend this hotel
"The renovation is wonderful. Service almost perfect. They're not kidding about the construction, though."
The renovations were spoken highly of so we booked to stay here. The lobby is beautiful if a bit uninspired. Service was very good. Not perfect, but good. Seems like they're still getting their footing but will hopefully get it soon. They did warn us about the ongoing construction, but the hotel was not full and you would have thought they wouldn't have put me right under it. It starts at 7:00am and goes until 7:00pm [despite 8 to 6 promises] and it is not just a couple hammer knocks. It's full-on, non-stop jackhammering. You will not be able to be in your room. I was there for business so I wasn't in the room much during the time, but if you're looking for a relaxing spot, this is not it. Rooms are very nicely appointed. I love the Peninsula new model. The valet box is brilliant. The restaurant staff were fantastic. Always made out table for us and remembered what we liked and didn't. Very accommodating. That gets full marks. The last bad part was the driver to the airport. Texting on the his phone repeatedly, despite our asking him over and over to stop. So infuriating and not a way to end our stay.
"Great festive afternoon tea at the Lobby"
There is a wide selection of teas, including the traditional ones, herbal and premium quality teas. While the three-tiered silver stand is adorned with Christmas delicacies, such as a Mont Blanc hazelnut mousse cake, gingerbread-flavored scones with fruit confit and a giant European-style Stollen cake with homemade hazelnut spread served from the dessert trolley. Also available, for an additional price: all you can drink gluhwine and eggnog. Great experience
"Worst hotel experience ever"
We travel extensively and have stayed in luxury hotels in the USA, Europe, Asia etc. I never write reviews, however, I feel compelled to write one about our stay in the Peninsula, Beijing. We stayed in this hotel while it was under renovation (actually it was more like a construction site). While the rooms were comfortable, the noise level from the jack hammer on the floor above our room was deafening. We asked to change rooms and were met with a cheeky, "you knew we were doing renovations". I got the impression from the hotel management that having told their guests that they were doing renovations, they had a license to do what they wanted (i.e start construction at 8am and finish after 9.30-10pm). By nature, I avoid confrontation, however, in this case I had to argue to get them to change our rooms to another floor. They simply didn't understand that the noise from the jack hammer was stressful, especially for our children. While I used to love the Peninsula brand, after my experience and poor customer service in their Beijing hotel, I will never set foot in one of their hotels again.
Perfect in every way! The greatest highlight of our Asia tour. Definitely a huge upgrade of The Peninsula Shanghai. After our stay at Peninsula Beijing, The Peninsula Shanghai let us a little bit disappointed somehow. The Peninsula Beijing is brand new, better decorated and much more modern. The service at Peninsula Beijing was definitely impeccable and special. The room is huge and will surprise you.
Nice place to stay especially for its location. Within walking distance is the night market with various food stalls. We ate there for dinner on our first night in Beijing but did not feel as though the food was fresh, so we instead we found a noodle spot just across the street from the hotel, and we would frequently go there. With a miscommunication in ordering though, we once managed to get ourselves 6 bowls of noodles for 3 people! Well, that's just part of the fun. There are several other restaurants along Jinyu Hutong. While in Beijing, be sure to try Peking Duck!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Please note the hotel will be totally refurbished from April 2015 to late 2016. The enhancement will be split into two distinct phases to ensure that disturbance is kept to an absolute minimum. During the renovation, certain floors and restaurant outlets will be closed, but the hotel and the shopping Arcade will remain open for business as usual throughout this period.