The Peninsula Chicago is located in the Magnificent Mile - River North neighborhood of Chicago, close to Chicago Water Tower, Hancock Tower, and Tribune Tower. Nearby points of interest also include Wrigley Building and Millennium Park.
Dining options at The Peninsula Chicago include a restaurant and a coffee shop/café. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a fitness facility. The property's full-service health spa has massage/treatment rooms and beauty services. This 5-star property has a business center and offers small meeting rooms, secretarial services, and a technology helpdesk. Complimentary wireless Internet access is available in public areas. This Chicago property has event space consisting of banquet facilities, conference/meeting rooms, and a ballroom. The property offers an airport shuttle (surcharge). Business services, wedding services, limo/town car service, and tour assistance are available. Guest parking is available for a surcharge. Additional property amenities include valet parking, a concierge desk, and multilingual staff.
There are 339 guestrooms at The Peninsula Chicago. Guestrooms have city views. Beds come with premium bedding. Bathrooms feature separate bathtubs and showers with handheld showerheads. They also offer phones, televisions, and makeup/shaving mirrors. Wired high-speed and wireless Internet access is complimentary. In addition to desks and fax machines, guestrooms offer multi-line phones with voice mail as well as complimentary local calls (restrictions may apply). Plasma televisions have DVD players and pay movies. Air-conditioned rooms also include iPod docking stations, CD players, minibars, and complimentary bottled water. Guests may request refrigerators, microwaves, and irons/ironing boards. A nightly turndown service is offered and housekeeping is available daily. Cribs (infant beds) and rollaway beds are available on request.
of TripAdvisor Travelers recommend this hotel
"Luxury in the heart of the city"
Really enjoyed my stay here. The service was amazing with super friendly and helpful staff. Gorgeous bedrooms which were very spacious and comfortable. If you leave anything out with a cable eg hair tongs or laptop you come back to the cord wrapped up in a silver ribbon! Lovely pool and small cabana area outside. Well equipped gym with lots of fresh towels and water. The location is amazing and is perfect for sight seeing and strolling around.
"True 5* Experience"
This was our first time visiting Chicago (which is now one of my favourite cities!) and were fortunate enough to stay in The Peninsula Hotel - we were on a multi destination trip had stayed in a 5* hotels in Las Vegas and subsequently Boston, neither of which came anywhere close to the standard, service, hospitality and general "quality" of The Peninsula. We had an small issue with the shower in our room and reported this to Reception on our way out for a walk - within 20 minutes we had received a phone call to advise the shower could not easily be repaired and they would move us to another room. I would have been happy with the same type of room but we were upgraded to a suite, and were greeted with a handwritten note of apology from the Deputy Front Desk Manager (Brenda Eggermann) for the inconvenience. We absolutely loved Chicago and am sure a large part of this is down to the experience and treatment we received at The Peninsula - whenever we travel in future we will always consider a Peninsula Hotel as our first choice of accommodation.
"Exceptional service every time"
If you are fortunate enough to stay at The Peninsula, I can almost guarantee that you will be delighted. The service is outstanding. Everyone makes an effort to welcome guests. Yes, the facility is lovely and clean. Yes, the space is well designed and inviting. Yes, the service in the restaurant is exceptional and the food is very good. Yes, the newly furnished rooms are modern and well appointed. But all of that aside, it's the exceptional service which is beyond remarkable. Working at a hotel of this caliber is very demanding. The staff at The Peninsula makes it appear easy. I'm certain it's because they are just amazingly dedicated.
We live 10 minutes from the hotel but love to come here for weekends of the spa, pampering and relaxation. We travel internationally and it's up there with the best. Rooms are brand new-smart technology everywhere. Beds are so comfortable you feel you're home. If you can do it, go for a suite. The bathrooms are massive and top grade.
"Exceeded high expectations"
Beautifully designed and technologically modern, the Peninsula looks extraordinary. Although the concierge was somewhat less engaged than we would've liked (we favor lots of planning when we travel), they were responsive (I suspect they were a bit overwhelmed by Labor Day). The painstaking detail behind breathtaking design touches combined with perfectly integrated technology in the room was wonderful and unique. We've never before stayed at a Peninsula. We are eager to return.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM