of TripAdvisor Travelers recommend this hotel
"Beautiful, perfect 5* luxury and hi tech .... but why 4* food'"
We enjoyed a wonderful stay here. Our room was at the main wing with view to the harbour. The room layout and decor are really up to our taste, and we found it surprisingly quiet too. The hi tech lovers can really have fun with all the different remote functions, which work to perfection. The pool area is really beautiful spot to spend a moment, even it it is just to relax a bit with a drink or snack. The steam room and gym are well managed too. So the only disappointment was really the breakfast and a la carte food. The coffee order appeared to have been forgotten, and when it finally arrived, we were surprised to find that this was nothing to write home about. Maybe the F&B manager should give this a serious thought. Why not visit Cupping Room for a coffee tasting, and then add one of these exquisite coffee options to the menu. The real coffee lovers will rave over it. We had ordered oatmeal, which arrived almost cold, and the same with the fried eggs. We loved the blueberries, but missed the ever popular Papaya, which is certainly more nutritious than melon. We will come back again to this wonderful hotel, but please - and we will appreciate it so much - do ensure to bring the F&B standard up to par with the five stars.
"Perfection at it's Best"
We had the privilege of staying here for 3 nights as part of a prize. This is so top class and luxurious. The staff are so professional yet accommodating and friendly. Everything about this hotel was perfect, the service, the breakfast, the pool, the spa, the room - so wish we could stay here on our return to HK next month. The perfect hotel in the perfect location.
"Great food, nice staff"
On March 8, my two friends and I visited The Verandah buffet at the Peninsula Hong Kong to celebrate one of my friends’ birthday who is allergic to nuts. Overall the service is flawless as a full-service hotel, the staff displays a sense of courtesy and politeness. The location is convenient which is beside one of the exits of the underground station. There are various of food choices including: Vegetarian salads, seafood, mains, and the desserts. Since it is a buffet restaurant, whether or not the servers are able to collect the dishes on time is crucial, it is delightful to say the restaurant maintained a high training standard. As for one of my friends who is allergic to tree nuts, the professional duty manager has demonstrated for her the courses which she can consume and even asked the chef to make a special dish for her upon our request. Some of the flaws we have discovered are quite acceptable. During our dining experience, we have discovered that some of the salmon are displayed in large amount, which could not be renewed from time to time. It induces that some of the salmon is not fresh. Even though the staff are professional, we found the services provided are quite static and lack of a sense of personal touch. Furthermore, all of the food labels are all in English, which could be a big concern for the Chinese people who are lacking of bilingual skills. On the other side, we believe that the nostalgia might be one of the main features of The Verandah restaurant. Overall, the experience is great and the food are delicious which is definitely the reason why it is popular among the local Hong Kong people.
What a great hotel. Truly first class from the check in to the valet service. Typical rainy season in Hong Kong but we were well taken care of. Come enjoy and be pampered. View is from our room again sorry about the rain.
This is our fifth hotel on our mission to replicate the early nineteenth century "Grand Tour", visiting the dozen or so 100-year-plus grand hotels in South East Asia still in operation from the late 1800's and early 1900's. The Peninsular certainly earns its reputation for luxury and grandeur, with beautiful and stately architecture and the best of everything, from the restaurants and bars to the gym and spa. Having lived in Hong Kong for a few years in the early 1990s, I first encountered the peninsular "pre-upgrade" (the addition of the new multi-story tower section) and dinned a few times in the various restaurants, but this is the first time I have stayed in the hotel. The rooms still have the classic Asian-influenced luxurious design, but they also subtly include the most modern technology appointments I have experienced in a hotel room. All beautifully done. Overall, I loved the chance to stay at the hotel. The only down side is the price. It is the most expensive of the remaining "Grand Hotels", and when compared with peers such as the Sofitel Metropole in Hanoi, the Mandarin Oriental in Bang Kok and the Raffles in Singapore, it is certainly on the expensive side. I think you can get similar luxury, but without some of the history and prime views, in other prestige hotels in Hong Kong for less cost. And of the hotels I have visited thus far on the Grand Tour, my favorite is still the Mandarin Oriental, but if you are in Hong Kong and cost is not a barrier, the Peninsular offers modern luxury and five-star service in one of the most iconic locations in Hong Kong.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
The Lobby will be closed following lunch service on Wednesday 22 March at 14:00 - 23:00 on 22 March 2017, with Afternoon Tea held at Felix, The Peninsula’s rooftop restaurant, that afternoon. The Lobby will reopen at 7:00am on the morning of Thursday 23 March for Breakfast service. All other restaurants and bars at The Peninsula will remain open throughout.