of TripAdvisor Travelers recommend this hotel
"Best place to stay in Hong Kong"
We recently visited Hong Kong are were even stuck at the hotel for a full day due to typhoon Haima. The hotel has outstanding facilities, the lobby by itself is very impressive, the room was beautiful and large and the views excellent. Service and attention to every detail, including food is top notch. They even managed to made being unable to go anywhere due to the typhoon a pleasurable experience. Maybe the only parts I would suggest to improve would be their restaurant Felix and maybe adding another bar or expending ones they have. Felix was too expensive for what they offer. Both, food and service were spotty at best. Some parts of the menu were excellent and others pretty bland. Also service was very slow, they confused our orders and we needed to order drinks and bread several times before we got them.
"Every last detail"
I arrived before the normal check-in time and obviously the room wasn't ready. However they did process the checkin and reassured me that I will have priority in getting a room cleaned and be available as soon as possible. They were true to their word and surprisingly I was even given an upgraded to a room facing the Hong Kong side. The room itself was fantastic quality and it was thought out to the last detail. To me this hotel is more tailored to the people who only accepts the very best. I loved the valet box so you don't even need to open the door for small deliveries. Since I had kids in my booking they even left some sweets for my kid and robe to fit them. We used the pool and it had fantastic views of the habour. The beer took a while as I ordered some food and would have expected them to bring this separately. However the drink was brought out with the food which made the beer abit flat. Unfortunately it was only a short visit to attend a wedding so I didn't get a chance to try out their restaurants but I am sure it would be good. I would definitely come back and recommend this hotel to anyone who is coming to Hong Kong. Obviously there are cheaper hotels but nothing compares to the quality and attention to detail.
Stayed at The Peninsula for three full days on our way to the Philippines. From we arrived late in the evening to our departure, we were spoiled in any possible way. Big habour view room with a huge bed, large bathroom and nicely decorated. The pool area is fabulous - outside sunbeds and a large indoor pool. Fitnessroom is well equiped and all types of work-out is possible. In terms of dining - the Felix and the Spring garden are recommendable. We had both lunch and dinner at the traditionalle Chineese Spring garden. All in all three lovely days and I would recommend this place to anyone.
"Best hotel I have ever stayed so far"
I´ve been to many luxury hotels so far, even within the Peninsula group, e.g. in New York City. There, I was already fascinated by the Peninsula, but the one in Hong Kong tops it at all hazards. In your room, you have all facilities you can imagine. 3 Tablets in your room to manage lights, curtains, TV, food orders and much more. There is a TV next to your bathtub, even a printer. I had an amazing view over the Hong Kong skyline. Fitness room and Spa are located in upper floors, so you can swim with an amazing view as well. On top of that, you have the possibility to rent Rolls-Royce cars, e.g. for airport pick up. At the rooftop, there are 2 helicopter landing places. A negative point would be room service and food in the lobby. At most average, but far to expensive for that. The Peninsula has a great history and is famous all around the world for many years. However, they succeeded to go further and make it contemporary. Definitely a big recommendation. Of course it is expensive, but it is worth for some days.
You know when you stay at the Peninsula that there is nothing to complain about. It is pure luxury. Superb service. Stayed here 8 years ago was wonderful then so even nicer now. We were upgraded to a Harbour deluxe room. Stunning view even though in the middle of a mild typhoon. The room, bathroom amenities are flawless. My only complaint is I could have stayed longer. Breakfast was included. No complaint there. If one can it's worth every penny spent. Highly recommend it
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Please note that the swimming pool, poolside restaurant and Sun Terrace will be closed from 24th to 28th November 2016 inclusive.