"Favourite Hotel in Metro Manila"
The rooms and the hotel in general are very well maintained and clean. Although it doesn't really look "new" per se, it doesn't look disgustingly old either which is a very good thing despite its age. The food is excellent! Afternoon tea in the lobby is a must, and the buffet is very good as well. The service is excellent, literally the best hotel service I've ever received in Manila! The staff in other hotels here in Manila don't seem to take me very seriously (probably because I look young for my age, I don't exactly look "rich", and I'm not Caucasian), but the staff here in the Peninsula are amazing. Very courteous and professional, and they treat me extremely well as if I were VIP customer. I always recommend The Peninsula to my friends back home when they come to Manila, and none of them have ever been disappointed by this hotel.
"One of three best in Makati"
I have been here for two days during my stay in Makati. I love the hotel, it's vibrant and there are many restaurants, and most importantly there is a bakery on the lower ground which great option for Europeans and middle easterners. The lobby music though is great but their location is a bit high and I guess it would be much better if they place them on the ground floor for guests to enjoy more. When you see them in front of your eyes it's a different story without having to look up each time. The prices however are not so great and compared for example with Shangri-La it's still overpriced. The accommodation prices is acceptable to great extend. For me, it's either one of two. the Peninsula or Shangri-La specially for couples and friends. The swimming pool area with the Bar is unbeatable and very cozy. The pool is one of the cleanest I have ever seen. The services is great and staff are very polite and assistive.
"THE BEST BED EVER LUXURY, SAFE AND GREAT MUSIC"
After 97 countries, I love the peninsula hotels, THE lobby they have live music, great, I loved to listen to Percy Bautista and Mabel, and all the group , like 3 hours music I asked them for spanish songs, also from Beyonce, Coldplay Even if you cannot go and pay for a room, just go to the lobby restaurant and enjoy nice food while eating the breakfast is nice, big, and better than other hotels in the area the rooms have oscar de la renta soap, shampoo, conditioner the Bed, the best I had eveer tried in over 1000 hotels the staff very friendly from Miguel, Mariano, all f them the area is safe, easy walk to the shopping malls , the best hotels are all in this area Manila is not very clean and safe, this area is the safest one
"The best ever: truly world-class and deserves highest ratings ! "
I now call the Pen Manila my home away from home. I've stayed at other luxury hotels in Manila but the Pen beats them all in attention to detail, personalized, unique and memorable experiences and a service that easily outperforms the best hotels from Tokyo to Beverly Hills. I've stayed here many times and plan to come back for many years to come ! You will fall in love with this place: whether it's for business or pleasure. From the arrival to your last minute, this is an experience you will never forget. 5 stars !
First class service from the moment I arrived at the hotel. Very well taken care of and very friendly. Hotel room was clean, tidy and very comfortable. Freddy Chavez looked after the room and was perfect. Overall for my first trip to Manila I could not have asked for more.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM