of TripAdvisor Travelers recommend this hotel
"Usually excellent, but not this time!"
I've stayed at the Peninsula, Manila 4 or 5 times and normally I love this place. However, there was definitely a difference during my 4 night stay in January 2017. Firstly, they allocated me a room on the 3rd floor room facing Makati Avenue... Due to flight delays I arrived at 2am so I was late to bed, by 6:30am the noise of heavy traffic and car horns woke me up. I raised the issue with the hotel and in fairness, without question, they kindly moved me to a room on a higher floorhey nee on the other side of the hotel. I'd suggest it’s not the first time guests have complained about traffic noise from the lower floors. Sound insulation needed in those rooms! The next issue I had was breakfast, it's normally excellent, but this time the service was really poor, I had to ask for coffee and grapefruit juice three times on three separate days, even at 10am, items I normally enjoy at breakfast had run out (water melon, breakfast potatoes, beans, etc).. I know these aren’t big issues, but given what they charge for breakfast, this is not what I expect. The most irritating issue was the unreliable internet services. Almost for the whole of my visit the internet connection in my room would regularly fail, sometimes as frequently as 2/3 times a minute. Although the lobby internet connection was reliable, Im not prepared to sit in the lobby and work, Oh and be aware that you will need a good firewall and security product installed on your device to protect it in the Philippines... it will come under attack!
"Living the dream"
It is easy to think that all is well in the world when you stay at this fine hotel. It is my choice for the best hotel in Makati. It is pricey but you get what you pay for and more. The wifi- the pool- the restaurants and the service are all undeniably first class.
Very convenient location vs our office. Just across the street you have shopping malls and lots of dining option. Rooms are great, stuff very friendly and the restaurants offer great food. Drinks are ridiculously expensive like everywhere in Asia. The gym is well equipped and pool is big enough for proper workout. Live music is a delightful experience. Definitely a great option to stay in Manila. Enjoy
"Elegant sophistication at it’s best"
Stayed for three days. It was everything I would expect from a five star hotel. From the splendor of the the lobby to the comfort of the well appointed rooms. The service was great from the bellman to the maids. The concierge desk was very helpful especially when one of our party needed to see a doctor which they arraigned for in the room in 15 minutes. The pool was a relaxing place to unwind with your favorite beverage. The breakfast buffet is amazing. Spices restaurant serves a good selection of well-prepared Asian dishes great for a romantic dinner for two or business dinner. There are other five stars in the area that I have stayed at but this is by far the best value
We stayed here for 2 nights at the beginning of January. The hotel room was very comfortable, lovely bathroom and bathrobes. Breakfast was great a lot to choose from. Staff were very helpful and friendly. We were really looking forward to eating at spices restaurant and must say we were disappointed. We did not enjoy it as much as we thought we would. Apart from this We thoroughly enjoyed our stay here and would definitely return.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM