"its The Pen so you expect amazing but its a bit tried."
They have a nice pool but many of the hotels in the area do. The food is good but you can find nicer places outside the hotel. You can't beat the location. The place it only 15 minutes if you take the flyover. Take a yellow cab from the airport or an Uber.
"Sad it hasn't kept up"
The Peninsula is a lucky charm for me. I first stayed there in 2007 and checked out the day before the coup attempt. After many stays over the years, I don't think I'll be back. The public areas are still lovely, but the rooms just haven't kept up. I don't think anything has changed in 9 years. Where many properties have been installing USB ports for recharging, my room still had a fax machine in case 1992 had a message for me. My desk chair looked like someone's cat had been clawing at it. The bathroom is still pretty good, but the room should be so much more. I'll probably book the Shangri-la across the street until I hear The Pen has been upgraded.
"Luxury and Comfort"
A good sized room with everything you need for a comfortable stay. Friendly staff and a good choice of restaurants within the hotel. The breakfast is outstanding. The bed was so comfortable and the bathroom a good size. All the staff I encountered were friendly and helpful. The lobby is a really cool place to meet people or just hang out. The buffet style breakfast has every type of food you could wish for.
Had a great few nights stay at this hotel for business. The hotel was beautiful. The rooms were large and clean. Gym was the best I have ever seen at a hotel. The buffet was unbelievable! One of the best ones I have ever had! The fresh young coconut was delicious.
I practically grew up at the Pen. My parents always brought us there to eat for special occasions or stay for the weekend. I always look forward to hanging out at the lobby for tea or chill snacks especially if there is live music from the gallery. Breakfast at Escolta is the highlight of an staycation. Salon de Ning is also a welcome break from the normal gritty and noisy night scene of Makati. I can't wait for Christmas because of the annual concert. So many memories have been made at the Pen (my husband proposed to me there!) and now my daughter is enjoying it as much as I have.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM