"Perfect location but.."
We decided to g at the rooftop for a drink because of the view. Indeed the view was very good. But that was all. We ordered three cocktails each one for 25 dollars. Nothing special. The service was at least unsufficient. The man who served us was rude. The drinks were impure. It's a pitty such a place to be so disappointing. For sure I will never visit it again.
"A gem in midtown"
What a gem in the middle of NYC. An amazing rooftop lounge, pool and gym area. But what makes this hotel magical is the service. I found a great deal online and did not know what to expect. The moment we checked in we were given a kind upgrade to a room with a view. The luggage came up to the room quickly and the people were so friendly all through the weekend. If you can ever find a way to stay here don't even question in it, just do it. You won't regret it.
"Charming and memorable"
the moment I walked through the door I was swept away. I was walked up to the front desk where a friendly girl greeted me by name before I could tell her my name and gave my daughter the cutest bear and gave us a tour of the hotel and room. We were welcomed by lovely treats in the room and lovely flowers on the desk. The room was always cleaned and the turndown was always so convenient. We saw our housekeeper a few times and she was always so friendly. We loved room service in the morning. The staff was very friendly each morning. They would set our table up and would not leave until they saw we were comfortable. After breakfast we would swim and by the time we returned the table was out of the room. it was tough for us to check out. all in all an amazing staff and stay. Well located to everywhere you want to be in midtown.
Thank you Peninsula for a perfect holiday weekend. The service in the hotel made us all feel special and it really separates this hotel from many others you could select from. We will definitely be back here and after this experience try the other Peninsula hotels when traveling to Chicago and perhaps Paris.
"Legendary service and great location"
Our family of four stayed in a junior executive suite quite comfortably. The service was fantastic,with the staff knowing our names and going out of their way to assist us with every possible need. The concierge was very helpful with dinner reservations, and communicated with us via text after our in person discussion. The hotel itself has a very modest entrance and limited common space. The gym was very nice and afforded interesting views of the city. The swimming pool was great for kids, but smallish for adults to swim laps in. There is no hot tub. The hotel is in a great location. Overall, the trip was incredibly comfortable and we would be excited to stay there again. The hotel is not as spectacular as some of the other Peninsula properties, but it's a great option for New York.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM