of TripAdvisor Travelers recommend this hotel
"Beyond our Expectations! "
What an amazing stay! Started the journey with the signature green RR from the airport to the hotel. Check in was swift and our suite was superb. The design of our suite and the entire hotel is absolutely gorgeous and luxurious. Every detail and whim you may have is met by spectacular service. The suite was set with fresh fruit, champagne and chocolates welcoming us for our anniversary stay. The floral arrangements throughout the hotel (and all Peninsula Hotels) are changed almost every other day and are a sight to be seen in itself! The concierge was extremely helpful and set us up with phenomenal tour guides and cars. If you are thinking of staying anywhere else I strongly suggest you change your plans and head to The Peninsula Shanghai. The location on the Bund is perfect and close by to everything. I've stayed in many 5 star hotels throughout the world but this hotel tops them all. 1. The SERVICE (they never say no to anything) 2. The gorgeous luxurious rooms/hotel common areas 3. The location One small thing that can be improved was the breakfast buffet. I feel they can improve on the assortment and size of the food/fresh fruit selection. Other than that tiny detail A++++++++
"Unforgettable weekend stay "
I've always been a fan of the Peninsula hotels and their Shanghai hotel on the Bund more than met expectations again. We had a Shanghai staycation to celebrate Valentine's and our anniversary in advance and the Peninsula team pulled out all stops for us. We arrived to find a beautiful vase of roses and a mini cheesecake with Happy Anniversary scrawled in chocolate. Everything was impeccably appointed in the room. We loved the bath and all the thoughtful touches in the room. I was especially impressed with the nail dryer vent in the walk in closet. Proper king size bed and simple, elegant Frette bedding, and the bedroom was so sound- and light-proof we slept super soundly through the night, almost missing breakfast! Location wise, the hotel is slightly off the main drag of the Bund but only a block away from the Peace Hotel where we went for jazz. The gym was well equipped and the pool a good size for actually doing laps, with a nice warm jacuzzi beside it. We had lunch by the pool as part of our spa ritual and the food was yummy, simple and healthy. Spa at the Peninsula never disappoints and is an experience by itself. This time we used the couple's treatment room which featured a massive jacuzzi for two. Breakfast was delicious and there were quite a few options; service was attentive but not intrusive. Someone would always appear just when you need them. Couldn't fault them in any respect. I will doubtless be back.
For people who don't like to read Long reviews, let's make it clear from the start. This hotel is fabulous! I ve never seen a hotel in such good condition. Everything from the lobby to the rooms is immaculate. From the high tech rooms to the beautiful material used in the public areas, it feels like the hotel opened yesterday. I ve stayed there for a night during Chinese holidays and even though they were running very high occupancy apparently, the service was flawless. Franco chu and his team in the lobby did an outstanding job. Every plate was taken away in a timely manner, every cup was refilled before you even had to think about it. This level of service is rare but when a hotel is that busy, it becomes truly exceptional. Kim at the front desk was courteous and called us by name. ( feels good to not be a Room number) The room is splendid and the gadgets will keep your curiosity busy for a while. Everything is designed with taste and the overall cleanliness is over the top. The gym is nice and the pool is great. Some people mentioned the food quality was average. Afternoon tea is perhaps not the most mesmerizing on the market but the atmosphere is very enjoyable. Looking st the staff is like watching a perfectly timed ballet. Room service was very good. (Thank you Jeremy) Lastly, breakfast buffet is perhaps not that extensive in terms of options, but they have a menu to compensate. The croissants and pain au chocolat are the best I've had in China. Every bite of every food I had the pleasure to put in my mouth was good to excellent. Did I mention the service ' Perfect, flawless. Peninsula is the best hotel in Shanghai. Period.
"Certain one of the most memorable and exclusive hotels in Shanghai!"
Stayed there in Dec 2011 and in Oct 2015, it's still the same as before=super luxurious next to the Bund and the Pudong Financial district! There are at least 30 floors at this establishment, I can't remember exactly how many though. You can get free breakfast before the full price was inclusive when you check out. Swimming pool, billiard, and a poker room also available.
When a hotel reaches the perfection there is not so much to describe. All services were fast and professional, rooms big and logically organized, location very near to the Bund. Simply perfect, nothing else to add.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 12:00 PM