of TripAdvisor Travelers recommend this hotel
"How Could I Ever Return to Tokyo and NOT Stay Here'"
I've transited through Tokyo several times but finally visited for a few days with friends and we landed at the Peninsula... though the city is absoultey amazing in every way, I didn't want to leave the room. It's really one of the best spots I've ever stayed at and the location is superb.
Stayed there for 3 nights during the final leg of our most recent Japan holiday. Had chose the hotel on recommendation of a friend who raved about the location and the indoor pool. What I liked: a) Location - my friend is right. Location is superb. From B2 of the hotel, there is a direct passageway to the Hibiya subway station, which is served by Tokyo Metro Hibiya line, Tokyo Metro Chiyoda line and the Toei Mita Line. The Hibiya station is also connected by underground passageway to the Yurakucho station. With this connectivity, there is no need to brave the elements when one needs to use the Tokyo subway system. The Chiyoda line gets you directly and quickly to popular spots like Akasaka, Omotesando and Harajuku, while the Hibiya line gets you to Roppongi and, via transfer to Ginza line, Asakusa. The hotel is located on a corner facing the Imperial Palace and Hibiya Park, and within walking distance of Ginza and the so-called "Golden Triangle" comprising Hibiya, Marunouchi, and Yurakucho. Request for park view room especially one with a view of the Imperial Palace gardens. b) Room size and decor. The room was quite sizable by Tokyo standards. The decor is warm and soothing with the use of a lot of wood. Bathroom is spacious (liked the placement of the basins -one each on opposite sides of the bathroom), and so is the dressing room. Note: the high tech touch controls for lights and curtains may take some getting use to - especially for some older folk. c) Service - When it comes to misplaced articles, Peninsula's housekeeping is very efficient and responsive. Had misplaced a scarf during my stay. This was couriered to my home after a brief correspondence with their housekeeping coordinator. The concierge service is also quite commendable. They responded fairly promptly to our requests for restaurant and theatre bookings, and made suggestions for alternatives when our original choices were unavailable. What truly impressed was giving us a print-out of all our dining reservations during check-in, together with map/directions to the various dining venues.
"Wow, impressive, 6* service, comfiest bed in Tokyo!"
I just got back from a stay in the Peninsula Tokyo, this was my third visit to Tokyo and first time stay. I can't tell you how amazing everything about our stay was. We have found our hotel in Tokyo. (Stayed in the Palace Hotel and Ritz Carlton previously.) My boyfriend visits Tokyo for work regularly so we have vowed this is our place. This is what you call a 5* hotel with the service to match - impeccable. The concierge was amazing, we did have provisional issues of them being very busy however the head concierge personally helped us with all our needs and gave me some amazing advice on different things to do in Tokyo that were slightly outside the box. The room was lovely, very big by Tokyo standards with a huge bathroom and separate dressing room. The bed... well I would say comfiest bed I have stayed in ever! I really couldn't recommend this hotel more, as soon as you enter the lobby your greeted by smiles and attentiveness, you get whisked into a taxi! The location is ideal, right next to the hustle and bustle of Ginza but looking out onto the beautiful green Palace grounds. Thank you Peninsula team, we had a great stay and we will be back.
Take a rest with a high tea at penninsula hotel. See the elegantly dressed taking high tea on a sunday afternoon.great ambience with timber structure interior in lobby where afternoon high tea is served.good coffee inspite of it being high tea. Service was excellent. Cakes yummy. The bellgirls aka bellhops at the front door push a mean door!
"A nice 5 star hotel with small lobby and busy front desk and front floor"
We stayed at Peninsula Tokyo last week before we fly back to USA. The front door service is a bit messy. When we arrived in taxi, seems people working in the front door of the hotel are confused if they need to help us with bags. And one guy just opened our taxi door, and stand there looking at his phone, and did nothing, the other guy asked us if we need our bags brought to the room'' And the guy also took our passport, and take us to front check in desks, after he looked through our passport, he hand them over to a women who will continue help us, the himself left for some other things. Odd experiences. Another odd things is on first floor, there is a resturant overtaking the majority floor of the lobby, so lobby is shrieked to a passage way to the checkin counter. There are tons of people on the first floor all the time, not a good relaxing lobby. Well, our passport finally ends in the real check in person's hands after few rounds of shuffling. The room was spacious and great! Comes with big and cool bathroom. The room has a separate living area with sofa and table which is very nice! The city view is nothing special here. The tea pots and coffee machine is unique. Beds are firm and comfy. We had fun staying in the room. Checked out swimming pool, looked great! All together was great stay, but service can be really improved at the front door.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM