of TripAdvisor Travelers recommend this hotel
"Great option in Tokyo, central location and very nice facilities"
Stayed one night. Booked through Platinum Amex so got upgraded from a standard King to at least one room category up. Very nice, Japanese decor room. King bed, sizeable seating area, large bathroom and huge closet/changing room. Service throughout the hotel was very good. Design is modern Japanese and very tasteful. Breakfast is in lobby and a la carte. Tables are far enough apart to have a breakfast meeting. Very nice roof top bar (although allows smoking), which I will review separately. Hotel is in a great location right by the park and close to the main train station, shopping area and business district. Will stay again.
We stayed in an executive suite at Peninsula Tokyo last July. The location could not be better. All the major shopping malls are within walking distance, and everything you buy at the malls could be sent to your room directly.
I came to Tokyo over Christmas New Year. I divided my time among the Mandarin Oriental and Pennisula Hotel. I stayed in suites at both Hotels. I was surprised at the lack of service of the Pennisula. When your spending over 1k a day for a room you expect top notch quality service. Here are some points: Check in - I had to wait 25 minutes. Then no one escorted me to my room. They just gave me the keys. New Year's Eve dinner - horrible. Slow service. Bad food and everyone was CHAIN SMOKING at the bar in low level ceiling room. I felt like I was at an airport Marriott. The experience was so bad I left dinner. It ruined my New Years and I also believe I got sick from the trick. Taxi - the Pennisula has a custom taxi but please be where you must order in advance. After leaving New Year's Eve I needed a ride. The car sat outside butt they would not make it worthwhile The Lobby Lounge - it is very strange that the entrance has no where to relax and sit. People enjoy. A cocktail and to read, people watch or meet friends and family. There is zero room minus a restaurant. When I met a business pattern we decided to talk in driveway because there was no space and we didn't want to order a meal. They must fix his asap. Once you realize they have no rooftop bar minus the smoke filled room, the situation gets worse The positive - a very nice pool spa area. So nice in fact I ordered room service here because it is the best place to eat in hotel. Nice same dame laundry service I have stayed at all the Pennisula and when I return to Tokyo or elsewhere I would not return here and most likely opt for mandarin orinetal or amangani. they were apologetic about. New Years but it is not enough
"Most fabulous hotel ever!"
This hotel was the highlight of the trip, perfection. Everything is designed beautifully for functionality and comfort, and it's uber chic. Incredible attention to detail and minimalist decor showcase the spectacular view over the imperial palace. It was like looking back in time, truly a spiritual experience going to Japan and visiting the ancient temples. The Peninsula Tokyo is somewhere I will never forget and hope to visit again someday.
"A class act"
We first stayed at the Peninsula last year in March 2016 on our first visit to Tokyo. Returning this year we decided to stay for a night before traveling up to Niseko. Great location walking distance from the imperial place and about 4 minutes walk to the train station. It's just 30 minutes to the airport by train/ monorail so we did that and it was easy to negotiate. The hotel itself has great rooms and very friendly staff. Last year we are in the Chinese restaurant and Peter (the restaurant on the top floor) as well as spending a lot of time in the cocktail bar gazing at the view. Only criticism was the amount of smoking that goes on, but this is not a problem that is their fault - it's just not pleasant whichever restaurant you go to in Japan to return with your clothes smelling like you've been smoking yourself! Anyway back to the review of the hotel. We had an early connection so we hit the bar early on the top floor and were given a great view looking out over the Tokyo skyline. We decided to try the bar menu and it was excellent. We are back again for a few more days after skiing in Niseko before returning home, but plan to hit Peter restaurant and will say how that compares to last year then.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM