of TripAdvisor Travelers recommend this hotel
"Excellent hotel with great location to office and restaurants "
Second stay at this hotel and loved its service and location. Located close to Kerry Center where my office is and have good options of restaurants nearby. Only bad point was bathroom was bit smaller than other places I stayed (not a big deal)
"Extremely Good Hotel to be stayed"
One of the best hotel to be stayed at PUXI downtown area, convenience location, extreme good service, good club lounge, the size of room is also good enough for stay. Good staffs that know the thinking of guest and they are always helping from walk-in up to leave from the hotel. No complaint.
"Life at the Portman"
I lived in China for 7 years and spent most of that time as a resident of the "service apartments" attached to the Portman Ritz-Carlton. This hotel is recognized as the leading hotel in Shanghai located in the middle of the city's west bank. Residents and guests are treated to the very highest level of service and the area around the hotel is filled with places to visit and convenient shops. The Palladio is an Italian restaurant located adjacent to the main hotel entrance and is one of the finest Italian restaurants on the planet. Everyone in Shanghai knows what the locals call "The Port-a-mon".
"A plea to fellow Americans: Don't be so rude!"
I'm finishing up a four-day business trip here. I'm based in Washington, D.C. I don't give five stars very often but the service and professionalism here were excellent. My colleagues and I made excellent use of the Ritz-Carlton Club, on the 43rd floor, open 24 hours a day. It provided us a conference room for two long meetings, projector, unlimited requests for cappuccino and latte, wifi, copying services, along with breakfast, a mid-day snack, a three-hour period for appetizers and cocktails and from 8 to 10, "desserts and cordials." The food and beverages were bountiful. We were focused on a big project and were able to not go out for lunch and dinner on several occasions so we could just stay here and focus in luxury. Mission accomplished. This was the perfect place to conduct business efficiently and comfortably. However, on two occasions I felt embarrassed by fellow Americans. The club has a reasonable dress code to maintain the high-class ambiance: no shorts, collarless shirts or casual footwear. My first night here a group of about a dozen American engineers were assembled around a table, many in t-shirts and sneakers, taking full advantage of the open bar with an assortment of wine, beer and spirits. They seemed oblivious to their surroundings and loudly discussed the $600 an hour projects they were working on. At one point they had a gripe fest that included a reference to the f*%#@! Chinese," followed by raucous laughter. My boss and I, having a quiet drink, were appalled. I felt embarrassed. Last night, I was in the club alone after a long day. I had a drink around 9:30, even though the "cocktail" time was technically over. They left everything, including wine and spirits, out. At 9:55 an employee went to every table to inform people, respectfully, that the full bar would be closing at 10. However, self-serve beer would still available. At 10:05 I heard an American businesswoman loudly deriding the staff for not serving her chocolate. It had been put away with the other desserts at 10. She then demanded to speak to the manager. She shouted, with a demanding tone, "The guy said the bar was closing at 10. he never said the chocolates would be put away! I've been here a week and expect more. This is ridiculous." Somehow, the manager kept his cool as the staff looked on. I'm glad he didn't bring her the chocolate. She stormed out and on the way threatened to go the nearby Shangrila hotel next time and take her expense account with her. I wanted to get up, approach the staff and apologize for the behavior of my fellow countrywoman. I wanted to thank them for their servant's heart and patience during this woman's rant. But they were soon gone, their shifts over. So that's why I'm writing this review. Ritz-Carlton Portman staff in Shanghai, I apologize for the rude and crass behavior of my fellow Americans staying at your fine hotel. Not all Americans are this loud and obnoxious. Unfortunately, some are. I acknowledge the distress this must have caused you and only wish I could have told you personally how much I appreciated your first-class service.
"One of the Best"
There is a large choice of hotels in Shanghai but my favourite is the Portman-Ritz Hotel in Nanjing Road. I visit Shanghai often and always feel at home when I stay there. The service is excellent, rooms clean and comfortable and is near many of the new shopping malls that have recently sprung up. They have a new bar on the ground floor that is excellent for a before/after dinner drink. If you are there on business the lounge on the 43rd floor offers excellent breakfast/snacks/drinks and cocktails plus an efficient team that can book taxis, restaurants etc.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM