of TripAdvisor Travelers recommend this hotel
"A comfortable business hotel with great breakfast"
This hotel is just opposite the older convention center. The lobby and public areas are lovely. The lobby restaurant has recently been refurbished and offers a huge breakfast buffet with Chinese and western dishes. My room was comfortable, clean and quiet--the carpet was a bit worn but otherwise no complaints. Service is friendly and helpful.
"Good quality luxury hotel in downtown area adjacent to premium US and European brand shops"
Large room with luxury bathroom with sliding door leading onto bedroom (as well as separate door from hall). Good breakfast but expensive dinner restaurant, albeit fine dining. Metro station as very convenient, very near hotel. There is a supermarket almost adjacent with good range of produce. Hotel Staff are very attentive.
"Nice Rooms, Location"
The Portman Ritz-Carlton is a nice hotel. The rooms are small, but well-appointed. The hotel is well-located to shopping, dining and various points of interest. Given the language barrier in Shanghai, we specifically chose this hotel in the hope we would encounter some staff we could communicate with and ask questions. That proved to be a challenge, but not impossible. It just took a little extra effort.
"You Can Do Better"
I am usually a fan of Marriott properties, and who doesn't enjoy a nice stay at a Ritz-Carlton' Well, if you stay at Portman Ritz-Carlton in Shanghai, you will most likely be disappointed. I stayed for several weeks for work and booked under a special business rate. I chose it based on the member reward points I would receive. There are numerous options in the same area, probably a lot nicer overall, but the points were my main reason for my selection. In the end, they did not reward them since I booked a discounted rate (even though I have an email saying they would, and I have received points in the past on business rates at Marriott/Ritz locations). From a property perspective, it is a decent hotel, but definitely NOT Ritz quality. The rooms were clean but worn, the food tasted "recycled", and the cleaning staff ignored requests about not coming into the room/privacy. Their best asset is their friendly club level staff who try their best to help you with directions, room assistance, etc. The location is probably one of the best in the city for proximity to sites and the metro, but as I mentioned, there are numerous hotels in the same area that may give you a better experience. My recommendation would depend on how low of a rate you can get (but remember - don't expect any points!) Thinking of paying rack rate' Don't do it. You can do better.
"a step away from Jing'an temple area"
Nice experience, very clean, modern, and the breakfast delivery basket is pretty nice. Location-wise, it very convenient, just 2 blocks away from metro. Compare to the Ritz Carlton in other cities, shanghai is not expensive.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM