"Nice hotel, good location but lacking in a few things"
This hotel is nicely located near the Shinagawa Station which is a major hub. The hotel isn't close to anything but you can reach everywhere via subway. It's about a 1.5 hr travel distance from the Narita Airport for which you can use either the subway or the Airport Limousine Bus. It's quite expensive to rent a private driver ($450 USD one way). The hotel also has a shuttle that goes from the hotel to the Shinagawa station or you can do the 3-5 min walk. Upon arrival at the hotel the front desk tried to charge me extra for double occupancy as my reservation said that I was alone. However on my confirmation I had listed my entire family. Nonetheless, after a bit of arguing with the staff and me telling them I'm a Marriott Platinum member, they agreed to not charge me extra "only this time". The hotel is clean and nice. The rooms are very large and modern. Nice views of the city. My other complaint is that the breakfast area is quite small to accommodate the hotel so you're often stuck waiting a long time to get into breakfast. Once we waited for 45 mins and got in at 1015 hrs and quickly were told that it's last call as the food stops getting served as of 1030 hrs. Quite annoying. Another thing is that they do not have an indoor pool facility. You have to use their sister hotel which is quite a walk and they charge you. The staff was nice. Overall not a bad experience but I wouldn't say it was amazing. The only real bonus is the location which is close to the train station.
The best word to describe this hotel is "impeccable." The room, the grounds (complete with a 15th c bell from Nara) the service, were all impeccable. I arrived hours too early and was just going to leave my bag with them (which they were very happy to do), but luckily my room was ready and they were able to check me in. My room was great - it was large, had a great view of Tokyo Tower, and had great amenities, especially the wonderful bath milks (for the jetted tub), soaps, and shampoos. Breakfast was simple but delicious and their cappuccino was yummy. Finally, it is a mere five minute walk from Shinagawa Station (where the Tokaido and Sanyo Shinkansen stop). And that is priceless. I will definitely stay at The Prince Sakura again!
"Beautiful Hotel and great location"
We stayed here for two nights in December with our daughters ages 13 and 10. This was a perfect location and beautiful hotel. The grounds were lovely. The staff was professional and helpful. The food was amazing and getting to the train station was an easy short walk. I highly recommend this hotel when stay in a Tokyo. Only one negative was that the gym, although inside the hotel, is not affiliated with the hotel so it will cost money to work out.
"Great location and honest staff "
My husband and I stayed here during half of our stay in Tokyo. The hotel is conveniently located near the Shinagawa Station. Their breakfast offered a good variety and their staff are attentive. The hotel rooms are clean and their beds are comfortable. I left our passports, wallet and some other personal items after check out and took the bullet train to Kyoto. The Ritz Carlton concierge called the Prince Sakura Hotel and they overnighted everything to us. Nothing was missing! Not a single dollar!! Thank you Prince Sakura Tower Tokyo staff!
"Serenity and Convenience near Shinagawa Station"
The Prince Sakura Tower Hotel is a 5 minute walk from the Takanawa side central exit of Shinagawa Station. It has beautiful gardens and is next to what amounts to a small nature preserve created by the gardens of the old Pacific Meridien hotel which is next door. A good restaurant for breakfast [pricey for dinner], good coffee and excellent staff. You can get there direct from Narita on the Narita Express. Back to Marunouchi/Mitsubishi Village/Tokyo ekimae in 20 min[ from your hotel room] on the Yamanote Line to Yurakucho/Ginza /hibiya and subway connections to wherever. If you've had enough sushi and tempura and 3 hour Kyoto style dinners with 12 courses, there are a TGI Fridays and an Outback Steakhouse 5 min walk from the hotel. And plenty of lower priced spots to eat- including a German cuisine Japanese restaurant. ask the concierge. It's down past Shinagawa Station in the row of shop fronts past the mall and the entrance to the Prince hotels complex.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM