"Nice location,Relaxed atmosphere."
Rooms were clean and spacious. The reception desk is also nice;A subtle scent of perfume,Japanese style indoor plants,A relaxed atmosphere and Porter. This hotel close to Shinagawa station. So it's very useful for tourist from Haneda airport. I spend a really nice New year's holiday.
"A+ on Location, Service, Design, and Comfortablity"
The Prince Sakura Tower is one of the best Prince hotels I have ever stayed. The location, service, décor, room size, comfort level of the hotel as a whole is remarkable. Although Prince Gallery Tokyo Hotel, Kioicho is so-called the highest ranked Prince hotel in Tokyo, after staying in both in one vacation, I am convinced the Prince Sakura Tower outwins the Prince Gallery. I highly recommend my friends who will be travelling to Tokyo should try this hotel. It is family friendly and has most services one would need.
"A Comfortable hotel"
Hotel rooms are generally small, but this hotel has bigger rooms. That was one of the reasons I came back for the second time. Not a lot choices for breakfast, but the qualities of the food provided were very good. I noticed the shop was closed and the hotel was building a lounge there - that was a piece of good news Marriott members I believe. Certainly, I will come back and stay there for my next visit.
"Excellent stay and beautiful gardens"
I stayed here for 4 nights from 6th to 10th January ( I am a Marriott Gold member). I arrived from Shinagawa station at about 11am and was fully expecting not to have a room available until mid afternoon but I was delighted to be told that it would be ready in 10-15minutes so I waited in the lobby and after 10minutes the receptionist came to my seat and gave me my keys .I had a room on the 12th floor ( with scenic lifts enclosed in a glass frame overlooking the gardens ( the view can be obatructed due to condendsation) and the room was large and spacious with a huge bed and the curtains kept the room dark. The luggage came up a few minutes afterwards. I also got a letter saying that as a Marriott Gold member I had free breakfast and free gym access. The bathroom was large with a bubble bath and a separate shower with bath robes and slippers. The toilet is in a separate area just across the hall. IOnce you turn on the TV it is in Japanese but if you press the red button on the TV remote the english version appears together with the wifi password. The room was well maintained and very quiet All the staff were very friendly and spoke good english . The breakfast buffet was very good with made to order omelettes although the coffee pot was a little small. There are some renovation works going on in the lobby corridor but it did not bother me. The Japanese gardens were beautiful and are between the other Prince hotels in the area. Shinagawa station is very handy as it is close by and it is easy to get to the sights around tokyo and to Haneda airport. There is also another metro station Takanawadai close by. We also got a note in Japanese and english on our final day saying the power would be at various times between 1am and 5am due to a mandatory electrical inspection but it did not bother me. As a Marriott Gold member I got free access to the gym in the basement which was very good. There is also a sauna but I did not go in as I had a sore throat and just relaxed in my room in the evening after a short work out. From Shinagawa tation you can get to Haneda airport ( International terminal) in less than 20 minutes. Overall it was an excellent stay with great service and I would stay here again.
"Eastern enough without being totally alien"
I stayed at The Prince Sakura Tower, Tokyo for 6 nights as part of a visit to Tokyo for business. It had been recommended to me by a colleague who mentioned that it was familiar enough to not freak you out. I had been apprehensive about visiting Tokyo, given my preconceived notions of it being all neon lights, lots of sensory overload situations, and of course, the much heralded "Japanese toilet". I flew into Narita and caught the Narita Express to Shinagawa. Once I emerged from the train station, I had to quickly gather my bearings and sure enough, there was a coach with the hotels name on. Looking a Google maps though, I saw that the hotel should be just across the main straight and to my right and sure enough, I could see it from the station entrance. I decided to walk and reached the hotel at about the same time as the coach. It's up a slight hill, but nothing too arduous. Checking in was easy and the receptionists all spoke very good English. I was given my room number, and promptly headed to the fourth floor (my room being 4519). I then couldn't find the room. I then realized that the receptionist had told me the 5th floor so I went up another floor and sure enough, there was my room. Just a heads up: jet lag can cause simple things like this to be very confusing. It's the second digit in your room number that you need to determine the floor you're on! The room was very spacious, with two double beds, a mini bar (though very small) and a bright and well apportioned bathroom. I then noticed that there was not toilet. I turned and saw another door, through which, my potential nemesis "the Japanese Toilet" waited for me. I'll spare you the detail of how the first "ride" went, but I managed to reach an accord with the porcelain prince of power that I think worked for us both. Compared to other Japanese toilets I encountered, the hotel provides relatively tame ones. Anyway, enough toilet humor! Food isn't brilliant in the hotel: breakfast is lacking on coffee (you are provided with one small pot that provides one American sized cup) and the wait staff just seem to disappear. The buffet is ok: the scrambled eggs are largely underdone, the bacon is soggy, and the sausages are somewhat "weiner" like. It's fairly underwhelming. I ate in the restaurant for dinner once and was very disappointed: the pizza I ordered was horrible, with a soggy middle and a very sad blend of "four cheeses". It was very expensive for what it was, and left a bad taste in my mouth. The cleaning staff are very thorough, and I found them to be respectful of guests comfort each morning: they don't clatter around like in US hotels but keep pretty quiet until around 10am. I was able to enjoy relaxing in the room the odd mornings I had to myself, and the bed was comfy enough for me to sleep deeply (when I wasn't wide awake with jet lag). The amenities that the hotel provide in the bathroom are also good: there was always a lot of soap, shampoo, washcloths and other items each day. One other tip: if you find yourself looking for the in-room dining menu, check the box that looks like it might contain a gift. In that, you'll find a host of items, including charging adaptors, network cables and the in-room dining menu! Sadly, I didn't try the spa. I am heavily tattooed with traditional Japanese Ukiyo-e style images, and when I checked in, the reception lady asked if I would be using the spa. I replied that I didn't know if I would be able to, since I had tattoos and she simply replied "oh so sorry". I never really figured out if she was sorry I had tattoos, sorry I couldn't use the spa, or both. The location is great and you can get to anywhere you're likely to want to visit from Shinagawa station. There are nearby restaurants and so you can be comfortable that you'll be well positioned in The Prince Sakura Tower.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM