"Outstanding hotel, great service, very good value"
This is my 3rd stay at this hotel in the last two years. This is a near 5 star hotel at 4 star Tokyo hotel prices. Rooms are big period, not just because you are in Japan. Great service from an attentive team who for the most part can reasonably communicate with you in English. Our corner King bed room, a complimentary upgrade (I am a Marriott Lifetime Platinum), was spacious, great views and very comfortable. Breakfast is excellent (although since I am a Platinum I did not have to pay) but only of average value if you are paying for it. Convenient to Shinagawa station and direct Limo Bus service makes this the place to stay if your hotel budget is in the Y25K to Y35K range per night.
"Lovely Hotel with Great Garden & Good Food!"
My husband and I stayed for 5 nights in this hotel recently. It is a good hotel and the best among the other nearby Prince Hotel properties. It's a Marriott Autograph property, so it's great for Gold and Platinum rewards members -- better than the other nearby Marriott. The staff members were all very friendly. The hotel is elegant in an understated Japanese way. It's an easy 5-minute walk to Shinagawa Station, and there's a small bus that takes people to the station and picks up on a schedule if you don't feel like walking. The Shiseido amenities in the bathroom are great! Breakfast at this hotel (which for Gold & Platinum members is free) is outstanding!! We'll definitely stay at this hotel again.
"A little pricey but a definite step above"
Better than all the other prince hotels and the goos. Highlights for me: Room size Location Room amenities Wifi - free and flawless. Breakfast choices. The coffee in the breakfast room is fantastic, I really enjoyed the fresh grapefruit also. The choice of bread and toast is a little underwhelming, but I think that's just down to a lack of space in the buffet area. Other than that a very pleasant breakfast. Check in/check out was smooth, quick and courteous.
"Beautiful Japanese garden!"
My husband and I stayed this hotel at first time. It was a smaller scale since it is a boutique hotel but it was very quiet and relaxing. Since they upgraded our room for us, it was very roomy and had a big bathroom and a huge Jacuzzi tub. The hotel décor was very nice, using cherry blossoms (Sakura) motif here and there - like the elevator doors and the carpet in the room. They also have a beautiful Japanese garden! It's not just a small garden, it was very large garden! It's almost like you are walking in a park! We walked through the garden in evening and it was lighted beautifully. And walk in the morning was so relaxing! Every staff we talked to was polite and friendly! Very nice people! We liked the location, too, which was right near Shinagawa Train Station. We will definitely use this hotel again!
"Very friendly staff and Beautiful decor!"
This was our first time traveling with our 3 young children. The close proximity to the Shinagawa station made it very convenient. Hotel décor was beautiful and the lobby and room were very clean. Very helpful that all lobby staff speak English. They were very accommodating to our 3 children and the times of arrival and check out. Will definitely look them up again if we are planning a trip to the area.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM