Situated in central Madrid, The Principal Madrid is very close to Puerta de Sol, the Círculo de Bellas Artes, Cibeles and Puerta de Alcalá.
The hotel is located on one of the city's most iconic streets, la Gran Vía; a lively street which has plenty to offer in terms of leisure, dining and shopping.
L'hôtel est tout nouveau, les chambres sont spacieuses. Le personnel est très attentif et très gentil. Le restaurant est excellent. En termes de position géographique, il est vraiment très central, au croisement des axes Gran Via et Paseo del Prado.Comment of B. Mohamed Karim , Morocco the 2015-02-18
"Great location and service...but small rooms"
I was exited about this new Starwood property. From the moment you arrive the staff treats you extremely well. Check in was smooth. However my only trouble was the size of the rooms. Although I was upgraded, the rooms felt really tight and somewhat claustrophobic. Location is great as you are off La Gran Via which is like Times Square.
"Fantastic staff and location "
Can't say enough about the incredible staff at this hotel. Extremely attentive, helpful and personable. Wonderful property (rooms and public spaces) and a great boutique size hotel. Exceptional location for walking to either the old town area in one direction, Retiro Park in another, or just straight down Gran Via. Also easy walking distance to Thyssen, Prada and Reina Sofia museums. Really an all round amazing hotel from start to finish. Only negative was 7th floor terrace was closed for repairs the weekend we were there, but just means we will have to go back.
"Amazing service, fantastic location!"
We stayed at the Principal for two nights. Being a platinum SPG member, we were upgraded to a deluxe room, which was slightly bigger than the regular room. Being a boutique European hotel, the rooms were small in general, but definitely clean and modern. The front desk/concierge service was extremely helpful and friendly and offered to book us spa appointments and dinner reservations. The terrace bar has lovely views and great cocktails (unfortunately, the rooftop is closed for the winter though it is supposed to have amazing views as well). Breakfast was a wide selection of fruits, pastries, and hot entree options. The location was also fantastic, mostly everything was within a 10-15 minute walk. I would highly recommend staying here and would come back again!
"Extremely helpful staff and in the centre of all attractions"
was here for 2 nights and the staff were extremely helpful with booking tickets, recommendation on restaurants and arrangement on transportation. Location of the restaurant is within walking distance to many attractions and shopping area.
"Great location "
The hotel location is great. Room is clean and sufficiently spacious and cozy. It has a beautiful terrace but was closed during winter season. You could still enjoy sitting around. I can imagine summer can be great.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM
Please note that extra beds are available on request. Please contact Customer Service before your arrival to confirm their availability.