of TripAdvisor Travelers recommend this hotel
"The best hotel I've ever been"
Every time I visit Shanghai, my choice is the Puli. It's the best place to relax and refresh. During my stay, it was stunning and unforgettable experience to me, my mom and my little daughter. They prepared a little bear, bath tub, bathrobe and complimentary toiletires for my little girl. I'm very impressed by their careful concern for her. I've been to other top/luxurious hotel such as Park hyatt, Four Seasons hotel in SH, Puli is superior and best to all of parts in personal services, freindly attitudes, in/exterior & unique atmosphere. Never doubt that my choice will be the Puli on next visit in SH.
"The PuLi made our Shanghai stay memorable"
When I travel long distances, I often get too little sleep on the plane and feel a little out of it by the time I check in to a hotel. From the moment I arrived at the PuLi, finding professional, helpful staff members waiting to guide me to the front desk, I felt relaxed and pampered. (Note: I don't want to skip to check-out too soon, but the staff's service really showed during check-out. As I was talking with the front desk during check out, the staff members asked where I was going next and had a taxi ready by the time I was done. During my next stay, a couple of days later, I had the same experience. But this time, the staff explained that a taxi was a 20-minute wait, which would have made me late to the airport, and so they offered to get an Uber, which arrived promptly, getting me to the airport on time even though I departed with too little time allotted for the journey.) The staff speaks excellently in English--and I assume even better in Mandarin--making it easy for me to communicate. I was checked in easily and guided to the elevators. My wife and I were thrilled with our room, which offered a beautiful view of the Jing'an Temple. After settling in, we went downstairs to enjoy a few delicious cocktails and appetizers at the Long Bar. Again, we were quite pleased with the service and with the English skills of the staff. We highly recommend the "Dragon" cocktail: it was delicious. We also enjoyed the pork dumplings and the vegetable dumplings: the dumplings have a delicious pan sear on one side and are crisp and chewy in all the right ways. The pool, spa, and fitness centers are quite wonderful, too. Our first morning, we were awake really early--jet lag--and so we went to try out the fitness center. The equipment is in great shape, and the room is well-appointed for most workouts. The pool and locker-room amenities were great, too: a long pool for laps, a great hot tub for relaxing, and steam and sauna rooms for relaxing. Overall, I am really pleased with the PuLi and will definitely return when I am in Shanghai again.
"Superb location, amazing staff and the hotel was just brilliant"
From the view from my room, to the service staff, to the size and comfort of the room, to the amenities at the hotel. The Puli was in the best hotels I have ever stayed in (and I have stayed in a lot of hotels around the world). The Concierge went out of his way to get me to a concert I had booked to get there on time in rush hour traffic, They also helped point me in the direction of which trains to take to get places and gave me good places to go out and meet people. They couldn't have made my stay any easier or comfortable, sure it was a little on the expensive side, but well worth every penny.
"Not a single word of complaining, expensive and worth it."
We knew in advanced we have a few days stay in Shanghai on the way to a conference in a nearby city. This hotel has a great 'early-bird' reservations deals with huge discounts, so we took it (wouldn't have stayed there otherwise). The hotel was far beyond expectations, staff was extremely nice and friendly (and well English speaking), and even helped us in good tips for restaurants on the French Concession (5 minutes walk) or for which railway station to take for riding to Suzhou. Room is fantastically equipped and comfortable. Luxury hotel by definition. Highly recommended, but expensive!
"The very definition of a 4 1/2 star hotel"
The Chinese travel industry is even more prone to hyperbole than US real estate agents. And "star-inflation" is getting out of control, with every hotel on the Bund claiming "6-star" status, and some of the new ones in Pudong claiming 7-star status. Officially, the China National Tourism Administration issues a maximum 5-star rating. But the quality of 5 star hotels vary widely. The PuLi is a good example of a hotel near the lower end of the range. The design is contemporary quasi-Japanese Zen, a sort of minimalist look built on natural dark woods brightened by fresh colorful Ikebana arrangements. The effect is a hotel that looks larger than it actually is. The lobby is lengthy and highlighted by a counter that runs lengthwise to the right. The counter is partly for check-in, but mostly for the aptly named Long Bar---a must-be placed for designers to hang out and drink. The rooms are roomy and comfortable: Floor to ceiling windows protected by electronic drapery, dark wood floors and fabric lined walls. It's designed for "living" which means that everything in the refrigerator is free, and instead of a working desk, there is a table flanked by bucket armchairs. You can throw your laptop on the table for charging, but it's going to look out of place. Still, there are plenty of international plug shape wall sockets available around the room. Breakfast is on the second floor. The small buffet is continental, with hot dishes served by your waiter off the menu. The hotel is a little hard to find, tucked away behind a street full of gigantic malls. It sits across the street from the mammoth Kerry Center. This means that travellers are a 5 minute walk to hundreds of shops and restaurants. Walk in the other direction for 5 minute to visit the baroque JinLing monastery. There is a subway station conveniently located right in front of the driveway if you choose to take public transportation to the airport. Still, it doesn't have all of the bells and whistles of full 5 star hotels. It doesn't have grounds, hotel shop (probably reasoning that this is a mall next door), and its driveway is seriously under-sized. In a non-inflated star-system, it's way nicer than a 4 star (Sheraton, Hilton, Shangri La), but not quite a 5 Star (Peninsula, Mandarin, Banyan Tree).
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM