of TripAdvisor Travelers recommend this hotel
"Nice modern hotel."
We stayed at this hotel as part of a two night cruise ship excursion. The hotel accommodated many hundreds people from our ship, so we had a non-standard breakfast service. That was the only meal we ate there. The cost of the hotel was buried in the total cost of the excursion, so I cannot comment on value. The hotel has a high-end modern appearance. The lobby is huge and attractive. Our check-in was pre-arranged, but all lobby staff that I encountered during my stay spoke English. Our room with a king size bed was spacious with a large bathroom. The bathroom had a stand alone bath tub, separate shower, and a toilet closet. Our room was nicely decorated with dark wood panels and furniture. The room was very clean. The room had a large work desk and clothes closet. The bathroom was equipped with all the amenities one would expect. The bed was comfortable. The hotel provided some bottled water in the room. There was a flat-screen television, but not much to watch in English. The hotel elevators can be slow; be sure to allow for time when trying to be punctual.
My daughter and I stayed at the Regent Beijing prior to our cruise on Regent. room is average. There is a full window wall between the bathroom and the bedroom. You have blinds to open or close, but when they are closed, the lights in the bathroom still light up the bedroom and can awaken someone sleeping. Since we had just flown in, we decided to have a bite to eat in our room. After an hour, I called and they said they were on their way. They told us to set the tray in the hall when we were finished. We called to say we had done so, and the tray was still sitting in the hall in the morning. We noticed other trays in the hall as well. Also, we ordered ice, but we had to call a couple of times to get ice. The room had average seating--a chair and the desk chair or you sat on the bed. The room was clean and nice, but nothing spectacular. We didn't have a view, so I can't recommend what a traveler would request. The elevator service was some of the worst I have experienced. As I recall, there was a bank of 10 elevators, and they only had two operating at a time. We were on the 10th floor, and some of the people on our floor as well as above and below used the stairs. Some even found the service elevators. When you had to meet in the lobby for your tour, it was horrendous trying to get there. The breakfast buffet was wonderful. Very good selection. They use a meeting room with the different food stations set up in the meeting lobby. I was just overall disappointed in the Regent. I expected better.
"Five stars; great location"
Be sure to explore the perfectly safe "hutong" behind it and try to find the Taste Restaurant I reviewed. Amazing room, great breakfast. Be prepared for the pimps, and beware of women who want to meet with you to "practice their English," at a place you might end up paying $300 for a bottle of wine. (Not me.)
"Phone call to confirm reservation"
I just made a call to this hotel to confirm my reservation on 4/22/2017. I was place on hold for a long time and was told if you book it the room will be there for me but very rudely. I also told them it will be a late check in which they just totally ignore me and hung up. I am hoping my experience there will be worth it. Will update when I arrive.
"Sundowners at the Regent Club"
Three couples stayed for 4 nights. Hotel is spacious, sophisticated with a large lobby area nice for a reflection on the the day's sightseeing. Hotel has all the other amenities expected from its grading. Would suggest pay up a bit and book Executive suites as they are spacious and it allows you free access to the Regent Club situated high up. This area serves a great breakfast variety in quite surrounds and also provides a great place for sundowners as the sun sets over Beijing.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM