of TripAdvisor Travelers recommend this hotel
"Choose any other hotel"
My stay was my honeymoon for 1 weak! 1 - The suite was missing a kettle, i reported, i delivered a Pot cooking, i refused to take it, the delevery person told me that "it's normal, we always do this with guests", i as Four Seasons regular guest (never happened similar..), answered, "thank you, i don't want anything", after 1 hour, he brought to me a kettle! 2 - The housekeeping service didn't make the suite the first day nor the second one! P.S. I LEAVED THE SUITE FOR MORE THAN 4 NOON'S HOURS each day, the "MAKE THE ROOM" BUTTON TURNED ON In a HONEYMOON, it's not acceptable! 3 - All the glass windows were dirty from inside and outside. 4 - I asked the frontdesk to make me a quick checkout coz i've to get the flight at time! She made the checkout in 35 min, so i missed my flight fo just 10 min late. While checking out, (after 20min of wait), i recived the bill hurried, so i asked her manager to give me the rest of money withdrawed from the check in quickly, her response was in 10 min. During my wait for the rest of my money, i found that the bill was charged 180.34$ for food i didn't order or get, so i asked to remove this item, and it was removed in 5min, i'm sure that the front desk intended to make this robbery coz i'm hurried and i'm not going to revise.. Thank you Ritz Carlton for this Exeptional Experience
Beautiful hotel with access to the beach and very good service from the staff. I dont know if every room has such amazing views, but I just loved the view from mine and its amazing for a family or couple trip. I loved that is has bikes so you can go for a ride and the suites are really beautiful. It also has a play room for kids where my little brothers played.
"A Room with A View"
From the moment you drive up to Check-in Like No Other Place on Earth Customer Service at it's Finest then The Bellman takes you up to your room on your own Private Floor outstanding Decor then the room with a View which takes us to the Bathroom and there was the Inlet Just 12 floors down with the Ocean right there too and the pictures I took are post card Quality. The Serve at the pool in the restaurant or on the beach was excellent, People serving People... This was My First time at Bal Harbour Ritz Carlton and it won't be My Last...
"Spa day "
For my birthday I received a nice treatment I got a spa day. This was a very relaxing day. I had tons of fun and enjoyed the massage and all the amazing amenities this hotel has. I was very pleased with all the services and customer service. I felt very relax by the pool area. This was an excellent birthday gift.
A beautiful property and a beautiful location with Incredible service. A true Miami gem. The Spa was simply amazing. It is a must-visit. I felt ten years younger upon departure. The pool area is beautiful and only exceeded by the beauty of the beach.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM