of TripAdvisor Travelers recommend this hotel
"Kid friendly and brilliant customer service"
After my move to USA from india I was shocked to see the complete lack of customer service in any place I visited. Be it a restaurant, retail shops. I used to wonder if it's because of my race. And maybe it was. I was a little worried to stay at a 5 star hotel, wondering how I will be treated Now to add USA also has a complete disregard for kids and their meltdowns and the general expectation of everyone is to either avoid kids all together or expect them to behave like adults..isolating the parents. All these worries were completely dispelled in ritz. The customer service was amazing, even beyond what I have experienced in India. Their regard and respect for kids, the way they go all the way out to meet all our demands. It was perfect vacation. Highly recommend
This place is Heaven on Earth. I travel all the time, stay in some of the best properties around the world and this property exceeds them all! The staff welcomes you as if they are your family and really care that you have everything you need and if you dont, they will get it for you! A special shout out and thanks to Sasha, Guest Relations Coordinator, who is a superwoman!!! All properties should take a page out of the playbook of The Ritz Carlton at Bal Harbour!!! Wish I could give them more than 5 Stars!
"Exceptional customer service"
The friendly staff made me feel as if I was a guest in their home. Facilities are clean and it provides a relaxing vacation; it's has all the amenities needed for the perfect getaway. Only negative is it is a little drive to get to South Beach and the nightlife, but transportation is offered by the hotel.
"My stay at ritz bel harbor"
Had really nice time was upgraded to a large suite which was nice so that my wife slept late while I was able to conduct business in the other room The room was ready early when we got there which is always a huge factor for me
"Luxury and comfort, beautiful beaches"
We got upgraded to a suite with breathtaking views of the bal harbor inlet and even saw dolphins from our balcony. The room was amazing and the amenities and common areas at the hotel, including the beach, were all extremely well kept.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM