of TripAdvisor Travelers recommend this hotel
The staff (especially Pandora) was amazing and definitely went above and beyond to help out in anyway and make me feel at home. I lost my Kindle on the trip and the staff helped track down the taxi and prior hotel to look for the device which was super helpful considering I dont speak any chinese. I'll definitely be back!
"Oasis of tranquility in a busy City"
As expected a great hotel to relax and unwind in after a busy days sightseeing. Room was the usual lots of marble with excellent beds,loo,shower and bath. Great views of the Beijing traffic but no noise. The Staff very helpful both in reception and at the bar and restaurant. They organized a taxi and gave us a handy card showing the location of the Hotel and Chinese/English translations for the main attractions to show the taxi drivers. They also wrote "please use the meter and give me a receipt" in chinese so that the taxi driver would play fare! Drinks in bar were expensive this was to be expected though the hot chocolate at £14 a cup was steep. During the night my wife went to the loo and pressed the flush which fell off the wall unwilling to wake me up (grumpy devil) she contacted reception who sent up the duty manager who got the maintenance manager who after taking the whole thing apart fixed it without waking me (grumpy) they sent up some hot milk to help my wife sleep nice touch given the price of a hot choc! Breakfast was a well stocked international buffet with chefs on hand for eggs and omelets. Recommended. PS Taxis are very cheap but make sure you get a card from reception. Also car and driver hire (mainly Audis) were very reasonable.
The Ritz Carlton Beijing was our base for the last 3nights of our 2 week group tour of China. It is set in the financial district but has great internal access to a modern shopping mall. We found the staff at all levels to be friendly efficient and helpful. The food at breakfast and the one evening meal we ate in the hotel was of good quality.
We stayed 3 days at the Ritz Carlton in Beijing at the end of a group tour of China. This hotel exceeded all expectations, rooms are spacious and comfortable, public spaces, clean and welcoming, buffet breakfast and dinner, tasty varied and plentiful. Best of all are the staff,who are welcoming, friendly and efficient, nothing was too much trouble and the impression was that staff genuinely wanted to please the visitors..Every staff member excelled and took obvious pride in their work and best of all appeared to be happy in their job.
excellent hotel the manager made me feel very welcome also nice beer at the bar the staff could not be more helpful very nice time very nice i will return next year all so forgot to mention the food was the best
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM