of TripAdvisor Travelers recommend this hotel
The room is really classy and the amenities are top, including the gym/pool and wet lounge. Location is quite central and about 45 minutes from the air port. The dinner buffet is quite good, but very expensive.
"Staff makes all the difference!"
A very nice classic hotel with charming European decorations of the turn of the century. comfortable rooms and good beds and bathroom facilities. Spacious club room and a cozy bar and reception area. It is a jewel in the middle of all those high rise and modern buildings and recommendable for a friendly get together. What is notably missing in this 5 star hotel is its lack of trained manpower as staff and workers which to me makes a very big difference in remembering a hotel. Depending on what time of the day -of course- regular service at the door is sourly missing! I have rarely had to carry my own suitcase to the reception desk at many hotel of this standings! But, I did,... this time. i often came back to the hotel after my outing and most the time, I had to push the heavy doors myself since the one at the door was not present. No-one smiled or said hello, or welcome me back to the hotel and those at the reception desk pretended to be so busy that they saw no-one. At breakfast, one even forgot my order and I left without having the usual service. I guess this is not very much a Ritz Carlton Hotel style. Could it be the management or lack of adequate care for training of essential staff or,...' Whatever it is I found it say the least: Unusual.
"Ritz Carlton delight my trip "
The Ritz Carlton Hotel is still delivers the promises, after a long flight I chose a Ritz Carlton hotel to have my lunch, I went to Aroma Restaurant and nice Chinese Lady named Queena was welcoming me in the hostess with a nice smile, which make me feel very comfortable, she provided me a table with outstanding view and the service in Aroma was so good that I decided to come back in the evening with my friend to have a few drinks. We went together in the Ritz carlton Bar, nice guy named Charles was welcoming us in the entrance, he was very funny and talkative and recommended drinks by bartender Tim, the drinks were very delicious. Next time when I come to Beijing I will definitely come back again.
"A lovely experience!"
This is not my first time visiting Beijing Ritz-Carlton, this hotel impressed me very much. Every staff are nice and they always smile to customers which make me feel warm welcomed. Yesterday night I had dinner in yu restaurant, and after that, I went to the bar. Service are very nice and they told me that there will be a band here from Tuesday to Saturday. I am very appreciated for Billy, Caroline and Charles. They talked with me and gave me some useful message for traveling around Beijing. I will come back for lovely staffs and the greatest service! Thank you!
"Very friendly staff, Excellent Hotel"
The location of the hotel is very good and very easy to be found. And the staff here are very friendly. When I order a room service the staff comes with the food and also shared a lot of information about the weather and transportation.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM