of TripAdvisor Travelers recommend this hotel
"Top Notch Still"
This was my third visit to this Ritz-Carlton. Again, I found it superb in every way -but was even more impressed by the level of service provided. A warm, personal welcome greeted me, even though I was two or three hours later than planned. My room was beautifully prepared and, thoughtfully, the same one I had enjoyed previously. On the table were handwritten letters of welcome from two Managers. I should add that I am a regular traveller -not a King, Ambassador, or other VIP - though I certainly feel like one here. The staff is exceptional -nothing is too much trouble for them; the decor is charming, radiating calm; the Club Lounge is a pleasant oasis on busy days; the restaurants and bars are of the highest quality. I think this hotel is truly superb, even by the standards expected of any Ritz Carlton.
"Excellent hotel if you are doing business nearby"
Other hotels in Beijing may be a bit more modern, but if you are doing business in the area of the Ritz-Carlton, it is a very fine hotel. The staff is very helpful both as a guest and when planning events.
Stayed here a couple of nights and I must say it is one of the more luxurious Ritz Carltons I've been in. Not a large hotel but decor in the lobby and room was very nicely done. What I was a little disappointed to find is that even with Platinum Elite status (I got reciprocal classification with my Platinum status with SPG) access to the Club Lounge was not automatic, a feature found in SPG. Reciprocal classification but with differing benefits. Also, reception was quick and efficient but lacked that "touch" that you find in many luxury hotels around the world. Too clinical. Missing the last star from me because of this.
"Always a pleasure!"
Spent three days while on holiday in Beijing. I can't say enough great things about the staff and the service. They truly work to delight--and while the majority of the folks in the hotel were there for business, I felt my walking shoes and tourist attire was welcomed. Couple of highlights - Great gym and amazing pool (I love swimming after a long flight from the US) - Ritz Carlton lounge has amazing food, wine, desert and very attentive staff. - Housekeeping left a personal note today--indicating they noticed all my books in the room and left me several bookmarks as a souvenir - Around the corner form line 14/1--quick subway ride to most places, saving me hours from traffic
"The warmest service in town ! "
I saw the best and warmest smile from Michael when I step into the hotel! WoW! And the afternoon tea is good too! Looking forward to see that smile again! Have to write 50 words, so I m typing this! Oh ! My friends told me the food is really good too! I will try later! Lalallalalall I m just so happy ! Wish you all have a nice day! 原来要写中文！昨天和朋友去吃下午茶！一进酒店的门就看到了特别温暖的微笑，小哥好帅呀！名字叫Michael！下午茶还不错，据说其他餐厅的东西也很好吃，下次要试试！
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM