of TripAdvisor Travelers recommend this hotel
"First class service...."
Recent business trip we booked the RC Beijing, the staff and service is first class, car service from the AP was great hostess was at our ramp when exiting the plane. The club lounge level is a very attractive bonus. As a loyal RC guest I have stayed at many properties around the world, the Beijing property is centrally located and is in a great shopping area. On a slight negative comment the property appears ready for some cosmetic upgrades in the rooms, just have visited some RC that are a notch above this one.
"Great Hotel, Great Location"
Located in the heart of Beijing in high end shopping district, great walking all around the hotel and very safe area. Definitely recommended for business and leisure traveller. Recommend taking hotel car service and meet and greet upon arrival to whisk you through the airport and avoid language problems!
"One of the best among the best hotel in Beijing"
I have stayed in many hotels in China, All these hotels that I stayed in Beijing was very good. Ritz Carlton is definitely is very very good. Location wise not in central but in strategic location with some very good and huge shopping mall around. Getting around is easy and nearest subway is 5 min walking distance. Interior (room/lobby) was very good, mix of Chinese and western style. Service was excellent, very friendly staff. Definitely recommended .
"A special experience for our family in Beijing."
Bonnie and Grace from guest relations are both exceptional and were a real pleasure to interact with. Our twins absolutely adored them, and they helped make this the finest experience we have had in a hotel. They created an experience that will not be forgotten, and our children could not have been any more thrilled. The dumpling making class they planned for our twins was fantastic and delicious! What a special experience to have in Beijing. Bonnie and Grace set the tone for our stay in this hotel with their warmth, their genuine personalities and their knowledge of the city. Every staff member we interacted with displayed these qualities and made our stay a very special one. This included all those at the front desk, concierge, restaurants and housekeeping. We look forward to our next visit, and will very enthusiastically share our story with others. Thank you!
"Staffs are so caring"
Stayed here last Feb for a night. Hotel is easy to locate by taxi driver, staffs gave super warm welcome upon arrival - welcoming tea is yum and check in is fast. We didnt have the time to use the gym facilities but it looks clean and new. Room is spacious and clean. We had the breakfast in the hotel and it was very clean and good too. I happened to have an allergy started - so i got worried and called the hotel, concierge was so helpful, he showed concern, got my mobile number and helped me to locate the resto manager - Joanna. Joanna called me immediately to check on what i have eaten and she crosscheck on all the items with chef. I am allergic to wheat grass and kiwi skin and they really put me at ease when confirming there were no such food existed in my bfast. Since we have checked out already, Joanna even offered to taxi over and give me some painkillers if needed. Too kind. In the end I was probably allergic to the air/ wind/ pollution etc, but Ritz really helped a lot. Thank you!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM