this was a great experience, this is what i call a first class service.. will be back..Comment of M. RIGOBERTO , United States the 2016-07-08
Best place I have seenComment of A. TAREGH , United States the 2016-05-30
Great service and food. Beds were great. Beach was fabulous. Electric went out one night. Sorta freaky... Great location that gave a feeling of safety and convince . Everyone at the hotel provided great service that felt like an everyday representation.
"Fabulous Stay at the Ritz Cancun... Like Always"
Just spent 8 Fantastic Nights in an executive suite at the Ritz Cancun. The moment we arrived the Bell Staff warmly welcomed us. The view from our corner suite was absolutely breathtaking. The ocean blue, beach white and the staff amazing. Every single need was met quickly and with a smile. The staff at the pool was outstanding ,the food and drink so Delish. We will miss Santiago-the manager at the pool and our housekeeper Yolanda and the night turndown girls. They kept our suite perfectly neat, with little touches we so appreciated. Your staff is the Heart of your Hotel. EVERY single member was so outstanding. Please Thank the concierges. Yoko, Miguel, Begona they always helped me with Reservations, which was daily. Cant thank them enough. We had the best tables at all the restaurants. I wish I could remember all the Bell Staff gentlemen, because they were the sweetest. Always so welcoming to me and our teenage girls. One last thing.. the band in the Club Grill (best food and service) was so kind to let our daughter play along with them. (She brings her violin on vacation). We hated to leave... Thank You All.. We love the Ritz at Cancun and will be returning as soon as possible.
A fantastic hotel with all of the amenities one could ask for. Massages were great, restaurants superb. Close to town. Stayed several times at a business meeting reward trip. Great visits each time. White sandy beaches, beautiful aqua surf and extraordinary service.
What an incredible place! Just returning from a family vacation and I can't wait to return. Don´t know where to begin, maybe with the best in my opinion: kind and warm assistance fron anyone of the staff, front desk, housekeeping, bell boys, waiters, the beach and pool guys...all them call me by my name just from the very first day and trying to make my best stay ever in a Ritz Carlton. The hotel itself is in very good condition, elegant, specially for a beach hotel. The rooms wide and clean with a superb sea view. The beach wonderful, you can rent a a cabana for the day at $140 USD just in front of the sea, over the beach. Two or three pools are enough for adults and kids. The best one, I think, one small pool just in the back of the Cabaña Grill. Finally, breakfast buffete is great, you have wide options to eat and drink, including bellinis and bloody marys, ranchero eggs, quesadillas, chilaquiles, and such many other plates. Thank you for a perfect stay!
"Love this hotel!"
Everything about this hotel is top notch! Beautiful location and wonderful service! The beaches are some of the most beautiful I have ever seen! Food was fabulous! We didn't want to leave! Loved every minute!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM