of TripAdvisor Travelers recommend this hotel
"Perfect base for access to DIFC"
I just returned from a week at this hotel whilst studying at London Business School who have a campus in DIFC. The hotel is ideally situated to walk to the gate villages in minutes and you only need be outside a very short time in the heat. The room i had was lovely (1016) we were upgraded on check in and had a great view of the city. The staff were really super helpful and I especially want to thank Lana who went above and beyond to help my friend and I who had trouble with a excursion that we had been let down with (not organised through the hotel), and went to the trouble to collect my ID for me that I left in the DIFC - fantastic service! I didn't use the spa but went to see it and just ran out of time - it looks great and the 90min massages sounded very tempting! I enjoyed a chilled out evening in the sunken garden outdoor lounge with cocktails and shisha with a very laid back vibe I also visited the rooftop pool on the top of the residence tower one afternoon which was lovely and was brought complimentary drinks which was a nice touch I also had lunch at the 'cake' (ham and cheese croissant) which was nice. I couldn't believe that even in the early hours of the morning you can still get Cake in Cake - just what you need after an evening in the sunken garden! I used the gym in the residence tower which was perfectly adequate and had the most amazing view Also loved the tea lounge on the 'p' floor where you could always help yourself to complimentary tea and biscuits or macaroons Would definitely recommend this hotel
"The best birthday ever"
Our stay at this property receives a full SEVEN out of five stars. The facility and the staff exceeded our expectations in every way - from the hand written birthday card (personalized by over a dozen staff ) and gorgeous and yummy cake - to the personal recommendations about where to find specific souvenirs. The hotel is gorgeous and when we weren't touring, the club level and the rooftop pool took exceptional care of us.
"Best hotel gym I've ever seen!"
Dubai is an amazing city, and this is a fabulous hotel with top staff and good service. The rooms were spacious and comfortable. The breakfast buffet had choices for everyone. The fitness center (aside from the hotel being clean and comfortable, the one thing I care about the most) was well equipped with a wide range of modern equipment including bench presses, cable machines, free weights, cardio choices, even power plate type of machine. The equipment was fairly new and was being well maintained. Lots more stuff of a much higher quality than you would find in an American hotel. Trainers were available.
Everything was so perfect .. The staff is sl friendly and professional .. The outdoor pool service is just beautiful And the service there is beyond excellent .. The guys that manage the outdoor pool Arvind, Munir and Anil are so friendly and provide excellent service 👍👍👍
"Top notch service"
We stayed at the Ritz Carlton for 2 nights in late September. From the second we walked through the door we were greeted with unparalleled service. They were waiting for us in the lobby, knew us by name before we even introduced ourselves, and we were promptly whisked up to the 9th floor where we had check in on the executive level. Throughout our stay the staff went out of their way to help in any way they could. The upgrade from a regular room to the executive level, which includes access to the lounge, is well worth the additional cost. The food and service in the lounge were excellent.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM