"An Amazing finish to our holiday"
My wife and I recently returned from a 5 week holiday starting out in New Zealand, into Australia, Indonesia, Singapore and ending in Hong Kong. We stayed in a variety of wonderful Hilton Hotels, stellar JW Marriotts, and the opulent Ritz in Hong Kong. We dined nightly at extraordinary restaurants. Our two final nights of the journey, will be truly memorable for the extraordinary luxury and attentiveness which we experienced at the Ritz in Hong Kong. From the moment we were greeted upon arrival in their Tesla S by Charles and Fenna, to the Lounge where we met so many wonderful associates of the hotel especially Maggie, and oh those views from the 102nd floor. On our last night, we dined at Tin Lung Teen which was the perfect end. A great meal which was masterfully prepared, and served by very attentive waitstaff. We would definitely recommend highly.
We stayed at the hotel during our trip to HK and it was nothing short of spectacular. From the time we checked-in to the time we checked-out, the hotel staff made us feel like we were their only priority. They knew want we wanted before we had to ask for it. We arrived at the hotel rather early - 9am. Check in is usually 2pm. Not only had did they have our room ready they also gave us an upgrade as we were celebrating a special occasion. From handwritten notes to recommendations on local eats…they pulled out all the stops for us day in day out. I cannot thank the hotel staff enough for making our stay so enjoyable, especially Chloe and Lalita at the front desk. The Ozone bar on the 118 floor has an amazing view but my favourite was the pool - also on the 118 floor. The pool is to die for and the views are breath-taking. The hotel is ideally located in the heart of the city in Kowloon. We took the Airport Express from HK International and the train stops within the building in which the hotel is located. The MTR is also located within the same building making it easy to navigate around the city. Should you wish to take a taxi the hotel staff will be able to call upon one at a moments notice. All in all this hotel is amazing and I’m truly sad that my stay has come to an end. Until next time…
From check in to check out things were great . We found out on our second morning that they have pastries & coffee in the lobby from 5-6 am but after they are taken away, They want you to eat in their restaurants that open early. You are so high up that your view is obscured by the clouds They only have an indoor pool but outdoor hot tubs.The staff here are excellent You can order a pot of coffee to the pool area also They do give you free bottled water every day in your room & at the pool also. By the time of checkout we had a quite a collection of waters
I stayed in the RC in HK for 15 nights during a business trip. I do stay in hotels quite often and usually hate them all, but this time it was different from the check-in to the check-out: Friendly staff that know what you want before you say it. Amazing Pool and gym area on the 118th floor with view over Kowloon and HK. the rooms are spacious and I found from time to time surprises waiting for my return from work - fruit and chocolates, sweets, and personal hand-written friendly notes with good wishes from the room service team. I used the Club, which is the Ritz-Carlton version of an executive lounge. Again - everything top: nice food, drinks, and the staff knows your name latest after the first visit! The location of the hotel is very convenient if you work in downtown HK, you get to the MTR subway station through the Elements shopping mall withing 5 minutes, One stop to the HK Central Station in one direction, and 2 stops to the airport in the other. If you want to enjoy the Kowloon nightlife however, this is about 30 minutes rather unpleasant walk to the busy roads, but you can use the Club's chauffeur service for free (if you have booked your room with the Club-option), or simply take a taxi. Never paid more than 30 HKD. In Summary: the Ritz Carlton in HK was the best hotel experience I ever had. I will certainly be back next time i am there!
"3rd time at property - gets better every time"
The Ritz HK is nothing short of spectacular. While many here will note the gorgeous views (which they are stunning), the staff are what truly make this property shine. As a return guest, the staff goes over the top to learn your preferences, and accommodate those preferences flawlessly. It's true personalization at scale. A particular shoutout to the club lounge team (Anna, Patricia, William, etc) who are tremendous. Can't wait to be back.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM