We spent four nights in one of the club rooms on the top floor of the Ritz Carlton. This is an incredible hotel with unrivalled service in my opinion. The location is above Kowloon metro station with one stop to Hong Kong central and a short cab ride to the Star Ferry. If you book a club room, you can access the chauffer driven Telsa which will take you around Kowloon. I would highly recommend booking a club room. The service is amazing. The club lounge offers complimentary food and drinks throughout the day. I don't recall my champagne glass ever being empty such is the attentive service. The guys in the club lounge are really helpful and brilliant for recommendations and helping you get the most from your stay. They are all wonderful but special mention to Charles and Nick for being extra attentive during our stay. The lounge and pool offer fantastic views over HK harbour. The club Telsa is a great way to get around and the drivers are very helpful in offering recommendations about where to go once they drop you off. Breakfast was brilliant from the freshly squeezed orange juice to the sheer quality and quantity of great food with the usual excellent service. Our room on the 117 floor was fabulous and spacious. It is very modern and tasteful with a confortable superking bed The bathroom and shower were brilliant. The only feedback I can offer is that I would expect a turndown service given the excellent quality of service at this hotel. I'm sure it is something they would have provided upon request. The housekeeping itself was great, very prompt and even when we returned to our room after being out just a couple of hours, it had already been serviced. This is the best hotel I have stayed in.
"The MOST AMAZING Hotel"
We were tired after a long trip from LA. The staff had emailed to inquire if I wanted transportation arranged from the airport and offered a number of options with a quoted price. We opted to use the hotel car and traveled to the hotel in a Tesla. Upon arrival our room was ready and was huge with a gorgeous view of the Kowloon harbor and the Island. Our suite was luxurious and comfortable and rivaled the best room ms in which we have ever stayed. Service was impeccable and gracious. I think this is truly one of the finest hotels in the world. Try Oxine in the 119th floors.....I don't think you could be disappointed.
Was there for our 1st anniversary, the hotel has decorated our room and it was amazing! Every staff we encountered was attentive and friendly with great great hospitality. Especially Adrian Aven Wookie (hope I didnt remember wrong) Justin and Elaine from club floor. Highly recommend this hotel and definitely will be back again for a weekend getaway!
"The most amazing hotel"
I stay in a lot of hotels with my job - this beats them all hands down. Customer service to die for, beautiful rooms and the most relaxing of times. Book a club room with lounge access you will struggle to leave. My husband and I needed a rest this was the best destination and hotel spa combination! Special thank you to Anna, Marco , chef and club lounge team - you are the best in the industry - you made our holiday so memorable xx
"Ritz Carlton stay feels like heaven "
I have stayed in so many hotels around the world, and I have to say Ritz Carlton is the best. Normally I would say that they are all the same, but no, I was wrong. The staff went above and beyond to make sure guests are happy and satisfied. The club lounge on the 116 floor is what really made my stay extra ordinarily fabulous. I was exceedingly pampered and made sure I was happy and satisfied. I can drink anything I want to anytime I wanted to, from champagne to all kinds of wine. And the food were excellent all the time. To the point as of now, as I speak, still raves about it. All the staff at the lounge were good but I would like to commend specifically Patricia Chan, who really and literally went out of her way to make sure she gives that extra touch, that made everything perfect. I can't say much anymore except I want to go back to Ritz Carlton Hotel Hong Kong as soon as I have the opportunity, that's for sure. Five stars all the way. It doesn't get any classier than this.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM