of TripAdvisor Travelers recommend this hotel
"Pampered While Working"
Just in for a two night stay for a business meeting. So glad I selected this hotel. Having hotel car pick me up at airport lessened my anxiety as solo female traveler. At hotel I was greeted by Ibnu who treated me like a queen. He showed me my beautiful room and told me about hotel and area restaurants. He encouraged me to try the Indonesian health drink, Jamu, served in the lobby. Ibnu also suggested a spa massage and I decided to book. Venny gave one if the best massages Ive had anywhere in the world. Too many other 5☆ staff to name but all gave amazing service, calling me by name. Though alone on business trip, I felt pampered and well cared for. I hope to return to Indonesia for vacation soon based on the wonderful hospitality I experienced.
I stayed at the Ritz only for 2 nights and wish it was more ! I had the disabled room as I'm traveling with my brother in wheelchair. The disabled room was missing a bar in the toilet for the transfer. They fixed it the next day. The disabled room is now perfect. Big spacious bathroom with easy access for disabled people. All the staff were really kind, friendly and attentive to every demand. The massages at the SPA were amazing with a very attractive price. This hotel really knows how to treat perfectly their guests and make your stay memorable with gifts here and there. A big thanks and gratitude to the concierge team who assisted me. They are the best. The service was perfect and probably one of the best I ever had in a hotel ! I will definitively come back again when I come by Jakarta. I really recommend this hotel and their spa massages.
"One of the nicest hotel experiences I've had"
About 25 mins from the airport and in the centre of the City. Very large hotel. Huge rooms, super high speed wifi - very reliable with 100% coverage. Outstanding food. Well equipped gym and excellent (really) spa treatments. The shining star here is the staff. I've only been here 2 nights and all the staff seem to know me name already. Nothing is every too much trouble and they just want to help with everything. Best service I've ever had in any hotel I've stayed in (and that's a large number)
"The Ritz-Carlton Jakarta one of the best hotels in the chain"
Hotel is at a good and central location, I had a huge and very comfortable and elegant room. The bathroom was spacious, clean and with amazing supplies. This hotel interior meets and exceed the 5-Star rating it deserves. The staff speak excellent English and went out of their way to service me during my stay. They remember my name and the staff in the lounge knew after the first dinner what i like to drink and eat. Amazing stay for me
We spent a wonderful night in Ritz Mega Kuningan, the room for 4 was spacious and luscious with huge windows and plenty of light from outside. The bed was very soft and comfortable with plenty of fluffy pillows. The bath tub was great, complete with bubble bath liquid. And someone was constantly knocking on our door to ask if we need more bottled water or anything else, that was nice. There are 2 things that wasn't working properly though, the fridge and half the electric sockets in the room, we had problems charging our phones. The pool was nice, loved the gazebos. One of our friend is pregnant and she wanted a meal by the pool, but no one seems to be there to serve the guests, we have to go ask for menu and towels. But they did make up for it by bringing us complimentary fruits and asked to take a photo with our pregnant friend. So it was a pleasant experience overall and we would definitely recommend it.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM