of TripAdvisor Travelers recommend this hotel
"Best Experience Ever"
I booked an Executive suite because I was going to propose to my girlfriend there. Upon check-in they upgraded us to the Presidential Suite! It was unbelievable!! Experience of a lifetime. Staff was outstanding and the Club Lounge is such a nice touch. I think we ate breakfast, lunch, and dinner there. Great Hotel!
Visited in the summer and received superb service. Our room was perfect and the view was incredible! Very clean, very quiet. Checked out the restaurant and received great service. The food was great as well.
"Great location/superb staff"
Located a super short walk from Staples center and LA live, plenty of restaurants, saw faces you see on TV. The Club lounge was amazing with super attentive staff. Only glitch was late check in but when we complained they bent over backwards to fix it. I would definitely come again and would especially recommend if you are in town for a game or concert and want a luxury hotel.
"Superb views, good service"
Arrived Friday after Thanksgiving and they had Golden State vs Lakers game so that may have messed things up, we got a room upgrade and free dinner to compensate for check in at 7:30 PM, Mariana and Kayla both treat us really right, food and drinks in Club Lounge really good, enjoyed outdoor pool on 26th floor, slow service be very good food at WP restaurant, 1 minute walk to LA Live, Staples Center and Microsoft Theatre, would come back again.
"Not your normal Ritz"
This is not your normal Ritz Carlton it was in the fact that it was very clean and the staff was wonderful! the rooms are dated and it's an odd layout so it's lacking that luxuios hotel feel ! Lobby is very small... not the place to stay if you're looking for luxurious pampering but a great business hotel !
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM