"Lovely birthday Visit"
Club lounge great Charles was most attentive and concierges on lounge level very helpful in setting up great dinners, shows, car service plus presented us with a jersey boy cd from the show we attended. General manager met us upon arrival and accompanied us to our room overlooking Central Park where there were balloons and a wonderfully decadent birthday cake for our birthdays which we were celebrating. Everyone very accommodating and professional. A wonderful stay.
"Dinner & Show Weekend at the Ritz!"
My wife and I stayed at the Ritz and enjoyed a Broadway show and dinner, First time at the Ritz/Central Park and the hotel added so much pleasure to our weekend that staying there was almost the highlight of the trip!
We stayed at the hotel on a trip to see Hamilton which was my Christmas gift to my husband. Upon check in, we told the staff the reason for our visit. When we returned to our room after the show, we were welcomed by the sounds of Hamilton playing in our room. After our initial shock, we realized that the staff had given us a gift of the original cast soundtrack, and had it playing in our room that night. We were so overwhelmed by the thoughtfulness and the personalized gift - truly, an amazing Ritz Carlton experience. While I don't need to be reminded why we stay it the Ritz - the accommodations and service are always exceptional, but this experience reminded us once again why the Ritz is so amazing!
"Ritz-Carlton Central Park"
Best hotel I have stayed at in NYC. Superb location. Excellent service. Great fitness center with both cardio equipment and weights. Hotel restaurant offerings were excellent and service was prompt and attentive. Ideal location for running in Central Park. Easy to feel at home. Lobby and lounge is intimate, warm and inviting.
"A great stay!"
This is a beautiful property overlooking Central Park. (Sadly our room did not overlook it, however). We were fortunate to have a Club Level reservation and had access to the Lounge and all of the food and drink servings each day. Our room was very clean and modern, and service was up to the Ritz standards. My only complaint about the room was the bed. We have stayed at other Rita's and you normally sleep on air in their beds - extremely comfortable due to all sorts of comfortable layers. These beds however were very hard with just a feather topper on it, and I slept poorly each night as a result. Maybe it's just me, so I won't call this a show stopper but I think it's something management should invest in so you get that Ritz Sleeping experience. Anyway, the staff were great as was the Club Level, which was on the second floor and had a nice view of the Park. Interestingly our room was not on the same floor as the club Level lounge, which I think was a first for us. Overall, this place lives up to the Ritz name and I'd recommend it for a comfortable stay.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM