"The Place To Be"
Absolutley amazing ! You will not be disappointed .. 5 diamonds all the way.. From making the first call to reservations , to the valet staff when we first arrived, then on to check in ..Process was seamless.. They have a whole area for the kids called Ritz kids which caters to the little ones and all sorts of activities for them while mom and dad can sneak away for cocktails and a quick bite .. They have thought of everything.. Great Job !
"Satisfied and Exceptional Stay!"
This was our first stay in the Ritz Orlando and we're beyond happy. Everyone we came across with from valet, check in, bell service, restaurant server, pool attendants, concierge, were outstanding. This hotel was beautiful, clean, comfy beds, spacious rooms, great bathroom toiletries. Will definitely visit in future again! The Ritz Orlando get our highest ratings!
"Feels like home the service and property are so incredible!"
The Ritz-Carlton Grande Lakes is the most wonderful resort within the family! Every time we check in, we are made to feel welcome and special. Our room is always perfect, The Ladies and Gentlemen of the Club Level - Trish, Jason, Adam, Olivier, and Jonathan are genuinely kind and welcoming, Maureen at Bleu is a true delight and always happy and is fabulous at her job, the property is beautiful! Staying there is like coming home and it's thanks to the hard work of all the ladies and gentlemen and the general manager! This property is forever in my heart and we look forward to our next stay!
the Ritz Carlton Grande Lakes is a terrific property, however, the employees there created an exceptional experience for us. when you stay at the Ritz you are paying for no negative surprises, but this property produced multiple positive surprises for us. our thanks go to the associates at the Ritz Grande Lakes.
"ritz carlton anniversary stay"
We came to enjoy our 15th wedding anniversary. felt very special as we walked in the door to our turn down service. Had exquisite dining experience at Normans and went up to relax in our room. Slept in a huge King size bed which was so comfortable. The room was clean and smelled very fresh. We had brunch and then walked around a classic car show which was on the grounds that morning. although we only spent a night and part of two days we felt very relaxed. Highly recommend for a great local getaway.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM