of TripAdvisor Travelers recommend this hotel
"The best of the best"
We loved this hotel. Very stylish, great service, great breakfast! This is definitely one of the nicest city hotels we have stayed in. Great location. Great views. One word of advice - we booked the Japanese Suite based on the limited info on the website, and luckily they had a Western style room. The Japanese suite has one table on the ground Japanese style and that is is for furniture! We are not quite in the shape to sit on mats with no furniture at all other that a small table. My wife felt sensory deprived when she saw the room. The Western style executive suit however is very comfortable and beautiful views over the Osaka skyline!
Great property with wonderful staff. Service was exceptional in all areas. Accommodations are good needing a complete makeover of furnishings and fixtures. Was there in 2005 and same today. Location is great being walking distance from Osaka Station.
"Even the bell person made a difference"
From the moment I stepped into the hotel, everything pleased me. Of course it is a Ritz-Carlton property and you expect the best, but my expectations were more than met. Bell person Seri Lee, a native from South Korea, learned that my next destination was Seoul and she prepared a list of recommendations that made my arrival and stay in Korea even more convenient. Not even the concierges at our hotel in Seoul (not a R-C property) were as helpful as Seri was. In addition to that, I had a wonderful experience with the hotel in Osaka, mainly because of the location close to the best shopping department stores and also because of the fact that my room was spacious, super clean and had great views. I certainly recommend it!
"What you would expect and more"
All of the Ritz amenities located almost right across the street from the main train and station for a myriad of subway lines. There is a city below the city accessed right from the lowest level of the hotel elevator. You kind of have to know about this. The staff, service and food are as you would expect and the rooms would be considered huge for Japan.
"Beautiful Hotel, Good Location"
Fantastic and well appointed hotel. Service is impeccable--friendly and attentive. Bar and restaurant are very good and the food was excellent. The hotel is a short trip from the airport and located close to the business district and many wonderful restaurants. It is several blocks from the trains that offer easy and convenient access to Nara and Kyoto.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 11:00 AM