of TripAdvisor Travelers recommend this hotel
This hotel had everything we wanted. The location is perfect. It is an easy walk to the large mall/tall building and the metro is very close. The lobby area is very welcoming as are the rooms. The bed was comfortable and the room was a good size. The furniture/window coverings are a bit dated but everything was clean and organized. The most impressive thing I can say about this hotel is the staff. David welcomed us to the hotel with a cold drink. Nicole took care of us each morning for breakfast. The guys in the bar were really friendly and quick. This hotel is obviously focused on doing all of the little things right and it showed. We will absolutely recommend this hotel and will stay here again.
The service was spectacular. We stayed at the Club level and the concierge team was amazing. They went above and beyond to ensure that we have a good time. The Club food was excellent with lots of choices and drinks. The location of the hotel was also wonderful, it is safe and in the business district. The area is clean and there are many good restaurants in the area. You are staying at the Ritz so expect to pay higher prices than other places but overall our stay was amazing and if go back to Santiago we will probably go back to the Ritz there.
This hotel had everything the location was great and staff was amazing . The breakfast buffets were outstanding as well as the service. Accoumandations for sleeping were terrific and the views from the rooms are gorgeous of the city. Roof top spa was really special as well. We would stay there again fabulous!
This a very good hotel which serves very good breakfast. It is well placed in the newest part of the city and the decor reminds you perfectly of other Ritz-Carlton hotels. The restaurant's food however is mediocre.
"Honeymoon - 1 night"
This stay was the last night of our 3 week honeymoon trip traveling Chile. Our goal was to relax and recoup before our long travels home, and this hotel provided just that. We left only for lunch, but came back to catch up on sleep in the plush bed, take wonderful hot showers, lay out on their rooftop deck and order room service. The service here was exceptional. Roberto the bellman was so kind and went out of his way to make sure we were comfortable. The front desk and in room dining attendant were also warm and personable. Thank you, Ritz Carlton Santiago!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM