of TripAdvisor Travelers recommend this hotel
We had a wonderful time at the Ritz for our anniversary! The room always clean and all staffs are very frendly and they tried to assist my inqury at all times. I definitely want to recommend this property to my friends who want to have special treatment for their anniversary. I am very looking fowrard to staging again.
"Ritz Carlton stay"
The room was upgraded but horrible - there were various flying insects all over the room not just mosquitoes. It was hard to connect to the WIFI and once connected, kept dropping. And they deactivated my keycard before I checked out.
"Amazing guest experience"
Service from start to finish was impeccable. From the courteous and prompt attention at check in, to the cleaning staff always greeting me with a smile and hello. The hotel itself is classically elegant, and is very upscale in all amenities. The rooms are good sized for the location. I did find the bed to be exceptionally hard which I thought was interesting, but not off putting. The rooms are in need of a renovation, and once complete that will push my review to 5 stars. But end of the day, if you are in Seoul you should be out travelling and seeing things, not hanging out in your room all day. I was satisfied with the room, and truly impressed by the service.
"Excellent stay at the ritz"
Everything about the stay was excellent, the staff was fantastic, the food was great, very personalized service. Exceeded my expectations , certainly one of the best five star hotel stays I ever experienced
"Awesome service, Ok rooms"
At first look I thought they spent all their money in the lobby because the rooms looked dated. Slowly, I grew to love the place as the breakfast area was so beautiful and the service every step of the way was so attentive. They remember your choice of beverage. Many tiny instances of excellent service that makes me feel so welcome. The back of the hotel has many cafes , restaurants, convenience marts and some shopping. For sightseeing it may take a while to get to the palace and insadong because of traffic that is consistently heavy throughout the day. Will totally recommend it if you need to be on this side of the han river.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM