of TripAdvisor Travelers recommend this hotel
"Perfect Business Trip"
Another visit to Shanghai and another stay at the Ritz. It was certainly a good stay at the hotel. Lovely room. Well appointed with great amenities. I would probably say the only niggling let down was what I felt was a drop in hospitality and warmth this trip around at the Exec Lounge with the staff present. The "personable" touch was missing on the occasions i was there except one morning when the Exec Lounge manager was present and another evening when Nancy was there. We also hosted a meeting. The banquet team was out of this world! Gary. Dora. Scarlett. William. Thank you!
"Another great visit."
My second visit to the ritz Carlton and won't be my last. The rooms are very comfortable with Asprey toiletries. The Hotel is in a great location with good transport links. The breakfast buffet is probably the best I have had in Asia. The only downside is the hotel bar has re-located from the second floor to the lobby which I found a bit soulless whereas the previous bar had Character.
"Beautiful hotel with a view"
Lovely n well located. Spacious n well equipped rooms, with spectacular views. The hotel is conveniently located and is within walking distance from the subway, shopping malls n Pearl Tower. Staff have a reasonable command of English.
"FABULOUS HOTEL, EXCEPTIONAL SERVICE"
It's a Ritz-Carlton so you can expect and get all the luxuries of a hotel of this standard. The rooms are well appointed, and sumptuously decorated. Bed linen and bathroom amenities are all of a luxury standard. But what sets hotels part is the service and here exceptional service is on display in spades. Staff are genuine and warm, greeting you by name, and remembering preferences. As an example, personalised hand written greeting notes each day demonstrated care and attention. Staff were keen for us to enjoy the best of their city and provided printed material to assist us in discovering Shanghai once they understood what we wanted to experience. We selected a Club Floor room allowing us access to the Club Lounge for breakfast, morning/afternoon tea etc plus evening drinks. Highlight was the Caviar and Champagne tasting on Friday evenings. Pudong would be considered the business district, but there is a train station in the adjoining shopping centre with easy access to greater Shanghai across the river
"Great location, amazing rooms and superb service!"
This was my first time at this Ritz-Carlton property and it was simply amazing. As a Platinum Marriott Rewards member I got upgraded to the Pearl tower view and the room was superb - great bedding, amazing view and a very functional and great space. It feels very quiet after being in the craziness of Shanghai, so another major plus. The service was also out of this world, Dave in Flair, Alex at the Front Desk and Gavin at the Door Services went above and beyond - which made the stay even more memorable. The ladies at the breakfast restaurant were also so friendly and anticipating my needs - and always greeting me by the name! Simply amazing, great location for a perfect hotel!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM