of TripAdvisor Travelers recommend this hotel
"Over my expectations!"
A quick trip to Shanghai from Hong Kong and had a great lunch at Scena. Yummy food although my beef steak was a bit overcooked but overall experiences were over my expectation! I would like specially thanks Hong Kong lady - Angie who escort me to the restaurant which felt so warm to meet people from same home town. Also great thanks to Megan that she provided me recommendations around Shanghai and helped me arranged car as Uber is not available.
"Absolutely top class hotel in every respect"
I really cannot fault this 5* hotel. The service, decor comfort, restaurants, service, location are all as good as I have experienced. Well worth the £330 per night if it fits your budget. The views from the rooms and restaurants are worth a journey. I did not have time to try the fitness area or pool.
The staff at the reception and the executive lounge were so warm in welcoming me - even while I just stayed for one night. The facilities are very comfortable and practical.Everything you need is there: nice and healthy food, enjoyable places to take people for a drink, free up to standard meeting rooms etc.
"Superb service, location, and room setting"
I have stayed at many hotels in Shanghai (both Pudong and Puxi area), Shanghai Pudong Ritz Carlton is the best in this big city. Generally I like Ritz, so if there is any chance I will stay in Ritz in each of the cities I traveled. This is my first time stayed in Ritz Pudong. When I checked in at around 9PM of the day, the reception area was very busy. After I just waited for 2 mins, someone from the hotel guided me to executive floor to check in and even invited me to have some light refreshments at the Executive floor (my room is not at the executive floor). I just stayed there for one night and would need catch the flight the next day: however, at checkout, when the Assistant Manager Victor Wang knew that I lost my earphone in Ritz Carlton Portman hotel (in another end of the city where I stayed several days ago), he immediately arranged a car going to Portman hotel and brought back my earphone one hour later. Although I offered to pay taxi fee, he said the hotel would take care of it because they want their guests to have the best experience. I really appreciated their thoughtfulness and spirit of serving the guests. I will surely recommend the hotel to all my friends. It also has superb location, right in the middle of Financial district in Pudong area and adjacent to a big shopping mall where there are many good restaurants and high-end shops. Hotel rooms decoration is very good too. This is no doubt the best hotel in Shanghai.
This hotel is exceed my expectation. The hotel is well designed and the room have unparalleled view of the Oriental Pearl tower. The Flair bar on the top roof is unique choice to view the bund from high open space. The service is pretty excellent on every aspect of my visit. The only down side is their front desk seems too croweded. I was checked in at executive lounge. And when I return, those people are still taking line in the front desk. The room design is very clean and luxury but never feel like the bad taste luxyry. The bath tube is very nicely designed for single person.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM