of TripAdvisor Travelers recommend this hotel
Amazing view from guest room and super friendly staff, location is great and convenient to reach the Huangpu river, oriental pearl TV tower, IFC, famous bund area too. service is extremely good. great for both leisure and business traveler
"Maintain consistent style"
Pudong Ritz Carlton maintain low profile luxury brand features. The equipment in the room is also designed to be user-friendly. To make a long story short,do not disappointed, very intimate. Especially Thanks for the hotel front office manager will`s plan.Several service personnel in the executive lounge also gave me the warm and thoughtful service, such as YK, Angie, thank you very much. As promised by the Ritz brand, every time you can be satisfied
Very Nice hotel, Loved the room, interiors, staff are all friendly.. though language barrier is a problem here. Hardly you will find staff that understands english, they do speak but always having a hard time. Restaurants were all good, just had a bad experience with hotel pick up/limousine... no one picked us up in the airport and whe arrived at 130am, waited three hours, wasted a lot of money calling the hotel using my mobile- long distance rates, no one could speak english everytime i would call... we were so tired from our flight and we were just standing up for three hours. Finally the manager had us picked up... Got to our room 5am, thanks to the upgrade of a nice view and access to the club plus provided vehicle to our destination in other days! Well compensated. I must say, the manager on duty was Very good!
"Stayed many times and will always stay here in Shanghai"
Most people write vague reviews - let me do my best to help. 1) Room - excellent. Bed is very comfy. Enough desk space for work and to spread out. Even a separate couch for extra sitting and enough counter top for storage. Bathroom is great - I never use the tub but it looks inviting. Spacious and plenty of counter space (notice a theme). Shower is big and closet space plenty with all the amenities (I literally don't need to bring much). The decor is classy - not modern but not traditional. 2) Location - perfect in Pudong. However, if you're on the Puxi side a lot (think Bund), then it's not the best location. But sitting on top of the IFC makes life super easy esp with families or on business. A bit pricey neighborhood but you're staying at the Ritz Carlton, right' 3) Dining - food's awesome. Room service very good with lots of menu options for young and old, Asian, western, etc. Breakfast buffet is amazing and service is very good. One complaint (since I'm an American) - CREAM for coffee... only 1 person knows what that is and does it right... please make sure there's cream not just milk. (Cream = 50% cream / 50% whole milk) 4) Service - amazing... the best and most attentive - knows even before I know. It's there when you need it and not there when you don't. I've traveled many times for business and some for family. It works for all situations. Oh the pool is fantastic and so is the spa.
"Enjoy your working time"
I have been here last week for 3 days to spend for work meeting. We have been located to the 49th floor as lounge business. What I can say is that you can live into the hotel as your second home as well as a second office or meeting location. All personnel is total dedicated to your needing and they make you comfortable and easy to make your activities w/o the issue to be away from office. We've spent a very goo time and for sure as company we always choose ritz Carlton as our satellite site in china. Thank you very much for make feel us as we are at home. I would like to all people read this little words to make Ritz Carlton as choice both for vacation than working time.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM