Had an excellent stay at the Ritz-Carlton. The room was beautiful and the hotel was right on the beach. All of the staff were very accommodating and friendly. I would not recommend eating here though.Comment of M. Violeta , United States the 2016-03-04
Very nice remodeled hotel!Comment of V. Jose , United States the 2014-08-25
"Another great stay...."
Service was great and had all of the same employees at pool,in bar as when we were there 8 months ago. Ben and the beach team were especially attentive and gave great service. Such a fun time that we are going back again next weekend!
"Great Sunday Brunch. "
Very good selection nicely combining breakfast and lunch food. Good coffee and juices. Indoor or outdoor seating. Wait staff friendly and helpful. Probably could use a few more personnel. Omelette and pancake station was very good.
Amazing location hotel and service... we always prefer to stay at a ritz but now we will make it a point ... the club level lounge was extremely amazing and will be a priority in choosing our next ritz Carlton in the future !!!
"Great service, great location and great room"
We liked this property very much. The staff was really nice and forthcoming. Service in Executive Lounge was really nice with wide choice of good quality dishes. The room was very spacious offering view towards Lincoln road. I was very pleased that the hotel is undergoing renovation of executive lounge and spa. I would love to return.
Overall excellent experience. However there are not nearly enough available lounge chairs around the pool. The hotel was busy over Pres Day weekend and there was a boat show in town. Finding chairs after 9 A M is a task. The pool staff try to be helpful however. There is plenty if deck space so I don't understand the lack of chairs. We experienced this same issue here during holiday peak periods The fitness center is poorly equipped. Overly warm without any adjustment within the room. The CV equipment is worn and poorly serviced. The TV system which is touch screen is not functional on many machines. There is no rest room readily available Keep all this in mind when choosing your vacation site
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM