of TripAdvisor Travelers recommend this hotel
"What you expected, amazing room and service"
I stayed 3 nights for a business trip in late August. Location is very convenient, in the middle of Roppongi area, close to the subway. The hotel is in the top floors of a tower with amazing views all over Tokyo. The room quality is out of this world, plush pillows, perfect mattress, powerful shower, beautifully furnished. The food in the hotel is extraordinary, beautiful breakfast spread in a semi-buffet setting. I had the pleasure of meeting the culinary team and they are great professionals.
"Best service in Japan ! Good location too."
Once I made the reservation they emailed me and asked if I need any assistants also provided fruitful information about the hotel & my stay, very impressed when checked in at the reception by all the warm meet & greet. Status match with SPG Platinum so enjoyed the Platinum benefits of Ritz Carlton Rewards too! Location is great convenient can walk & drive to anywhere fast, will definitely stay there again next trip and must try the Japanese Carlton Suite.
"Just an Average Hotel !"
You only paying for the name " the Ritz Carlton " !!! too expensive for what you get. they are very very very poor when it comes to the breakfast buffet ..hardly anything to eat ! the lobby is located on the 45th floor and it's very small for such a hotel if you wanna compare it with other hotels ! the swimming pool only fits 5- 6 persons because it has lanes for swimmers coming and going . they only have one shower and one toilet for all guests using the pool and the fitness center !!!!!!!!! the Location is great . staff are extremely nice and professional. Rooms are super clean with great service.
"Most Amazing hotel!!!"
We just visited Tokyo for the first time and the Ritz Carlton made our stay memorable. The view from every inch of the hotel is incredible, we didn't want to leave our room. The staff was incredible and they made us feel at home the minute I made the reservation.
"View is great. Room is great."
1. The view from room and restaurants are really awesome. 2. The room is also great. 3. As a top hotel in the world, the profession of front desk does not meet my expect. I checked in at first, and the room is not ready yet. I just go out for food. When I come back to take my room key, the front desk said that they did not see my name on the computer. After their checking again and said that my reservation is yesterday. I don't know what happened to their system. It really does not meet my expect and their hotel name, Ritz Carlton.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM