"Never disappointed by Ritz Carlton 💙"
We stayed 2 couples for one night in the hotel. We booked club level room. Very convenient location in downtown Toronto. Great staff, very friendly and professional. The club level is a great idea for the guests of the hotel, we had food and beverages ( alcoholic and non alcoholic) available from 7am-10pm. We used the spa twice and the retreat was as great as everything else in this hotel. Can't wait for another visit at the ritz Carlton Toronto.
Always the BEST service from this hotel, from the valets, to the front desk, to the bell staff, even housekeeping! The breakfast at Toca is a must-eat - I have no idea what they put in those scrambled eggs but they are life changing. My favourite hotel in Toronto right now.
"RITZ CARLTON WITH SERVICE BY JOSH AND CARLEEN"
This Valentines day, we celebrated our 50th anniversary. Although it was noted in our reservation, the hotel did not extend any kind of a greeting. That was a disappointment. Otherwise the hotel staff were pleasant, with good service. We have chosen Toca as our "Valentine evening for the lat 4 years. Valentines day also coincides with our anniversary. Since it was our 50th anniversary we decided to book a room for the night. We started the day with a light lunch in the DEQ. Our server Josh, and Carleen recognized us from previous stays. On coming over to say hello they asked if we were there for Valentines, and we explained, that we were there for our 50th wedding anniversary. They congratulated us, and we chatted awhile, then went on our way. That evening dinner at Toca was excellent, our server was very gracious and professional, but we were quite amazed to find that Josh had ordered us a glass of champagne from himself to celebrate our occasion. What a lovely generous thing to do. He is a credit to the excellent service the Ritz is known for. When we returned to our room, Josh and Carleen had placed a little tray of beautiful sweets on our table. This made us smile, that they recognized how special the occasion was. Thank you both for your special congratulations and recognition of our 50 years together. Their kindness will be long remembered. Thank you Josh and Carleen!
"Great Service & Attention to Detail. True Luxury!"
Stayed at this hotel with a friend to celebrate a birthday. Staff was very attentive -- provided additional service and amenities proactively. Welcomed us by name at every corner and were very personal and welcoming.
"Great suite, Great service"
We stayed here in February 2017, as we were meeting friends for a dinner at Toca (the hotel restaurant). The corner suite was fantastic, well appointed, and well cared for. Checkin was easy, and all of the staff was top notch. Before and after dinner we spent time in the 'downstairs' lounge where the bartender (Fransisco') was amazing. Probably could have just stayed in the lounge and given our dinner at Toca a miss - more about that in another review. All in all we'd stay here again for sure.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM