Sehr schönes Hotel in toller Lage. Personal sehr freundlich und gut trainiert. Zimmer gross, modern und funktionell ausgestattet. Den abgesenkten Frühstücksbereich in der Lobby, der Mittags/ Abends als Cafe/ Bar genutzt wird, finde ich gerade für Alleinreisende sehr ansprechend. Für ein Stadthotel schöner Fitness- und Wellnessbereich mit grossem Schwimmbad. Fitnessbereich ist für ein abendliches Training ausreichend, aber nicht riesig, Saunen sind getrennt.Comment of P. Carola , Germany the 2015-01-21
"Hotel and staff are equally fabulous"
If the hotel is terrific but the staff falls short, your stay is compromised. Here the staff almost exceeds the elegance of the hotel. Quiet and peaceful in the middle of Vienna, even when here on business it's like a fabulous holiday. Breakfast buffet is among the best I've ever seen and there again, the staff could not have been nicer or more accommodating. Can't wait to return. Good sleep makes for a better trip and these mattresses were top-drawer.
The attention to details is amazing. This is a top luxury hotel. The staff is extraordinary. They give you the royal treatment from the minute you walk into the hotel. The food in their restaurants is phenomenal. I love the pool, which is heated nicely and the gym was in perfect condition and very clean.
very nice hotel, staff are friendly and helpful. We stayed here for a work conference - meeting rooms were very nice, well equipped and laid out, banqueting staff great. Bedroom was lovely, although not the greatest view but it's a city centre hotel and this was a business trip so who's looking out of the window' My only gripe is their lack of creativity at providing appetising and attractive gluten free alternatives when mass catering.
Walked in from the cold air to be greeted by the friendliest of staff. I was on business, but it was like being on holiday. Fantastic location, enormous blush rooms & phenomenal food! Superb service, always with a smile.
The benchmark of a 5 star hotel. Simply excellent. Service was personalised but not over bearing. Quick to react. Room size is excellent, large. Rooms very well equipped with bespresso coffee machines. en suite photographer and sent to my architect for our extension. Hate to see what that might cost ;) made out trip to Vienna all the more. This hotel is worth the money.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM