of TripAdvisor Travelers recommend this hotel
"Wedding in DC Hotel"
My daughter got married at the Ritz in mid-March. The hotel was literally perfect, from accommodations, food, service, logistics, lighting, etc. We were blown away by how professional, detail oriented, courteous, the hotel was. Just stunningly great!
"Three Thumbs Up!! "
I have stayed at most all Ritz properties in the U.S., and I have to say this was the best. I wasn't expecting this in D.C. (not sure why), but was overwhelmed by everything. The front desk treated us like family upon arrival. One of the ladies used to work at the Bachelor Gulch Ritz and noticed the vest I was wearing had the RC Bachelor Gulch logo and immediately we started chatting about that location. We both knew so many people who work there. It's awesome to stay at properties where you get to know the staff, and them you. Truly a personalized experience. The room was fantastic. It was a special occasion and they provided us with a room upgrade and a welcome gift (champagne) in the room. The room and hotel are very well done. Feels new and classy. The club lounge was top notch. Super friendly service and the food was great. Loved that it was open 24 hours a day for soft drinks, water and snacks. The club staff were amazing and genuinely friendly. The housekeeping staff were so attentive and friendly. I only have one complaint.. they didn't have a gift shop so I could purchase a hat with their logo so I could brag about their property when wearing it. ;) Two thumbs up! Three if I had them.
I stayed here for a conference and decided to bring along my mom and four year old daughter. I cannot say enough great things about the service. At check-in, they brought out a cute wagon filled with toys and let my daughter choose one. In addition, they brought my mother and I a glass of champagne. This really set the tone for the stay. Each night, the turndown service staff brought chocolates and bottles of water - her exuberance resulted in probably a dozen bottles of water, but it was very much appreciated. The room amenities were lovely. I especially appreciated that the sofa folded out into a little bed - my daughter loved sleeping there. The TV has built-in streaming services like Netflix, which certainly was a plus. My daughter was a little sick during our stay - the staff went out of their way to ensure that she was feeling okay. They remembered her and always asked if they could help with anything. Last, but not least, the daily homemade cookies were delicious - each day, they had a different type of cookie made famous (maybe') by a president. These cookies were such a treat.
"Wouldn't say anywhere else in D.C."
I absolutely love this hotel. The service is wonderful, from the check in service to the prompt response to any request or concern. For example, I had trouble closing a window, and within moments someone was there to fix the problem. Soon after that, I received an apology for the inconvenience (which was so not necessary!) and a voucher for a complimentary drink at the hotel bar! The beds are so comfortable, and bathrooms luxuriously large. Dog friendly and within walking distance to shops and restaurants.
"Elegant city hotel with a warm welcoming feel"
My kids and I have stayed at the Washington Ritz twice during school vacations. It's a great location and base for a family trip. Although this is primarily a business hotel, the staff made us feel welcome and really looked out for our needs. From the moment we arrived, the front desk engaged us (offering my kids the contents of the candy bowl and getting out the original packaging to make sure there were no allergy issues). They helped find us a room that differed from our original booking, but worked better for our group. They also saw that we had candles to light, since our most recent visit fell during the holiday of Chanukah. Early one morning, I had a meeting a short walk away. The complimentary house car was waiting in the driveway, and I was offered a ride to avoid an unexpected rain shower. Although the hotel was elegant and upscale, the warmth of the hotel staff really came through. One evening, we happened to be in the lobby when the pastry chef was making adjustments to the holiday decorations and a huge gingerbread house modeling one of the monuments. While we marveled at his creation, he described the process of making the cake. It was an unexpected experience that enhanced our stay. The kids enjoyed the burgers at Char Bar around the corner, which also happens to be kosher. It was easy to get everywhere from this location either by metro, walking, Ubers, or the aforementioned house car! We're definitely coming back on a future vacation.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM