The Rockwell is situated in London's popular Kensington area, 10 minutes from the Gloucester Road Tube station, 5 minutes from Earl's Court Tube and a 30-minute drive from London Heathrow.
My mom and I stayed at The Rockwell for 10 nights in August 2016. It was our first trip to London and we spent hours looking for the perfect room. We created a spreadsheet that listed all of the amenities we wanted including central air, WiFi, two beds, extra room to move, bathroom en suite, coffee maker in the room, and convenient to public transport. We didn't want luxury but we wanted a place that was clean and safe. This hotel had it all and at an incredible price. We were worried that when we arrived it wouldn't be all it was cracked up to be, but it truly was. We stayed in a Deluxe Room where the king was pushed apart into two separate twins. It overlooked the courtyard which was lovely. The staff was so friendly and helpful. We didn't eat at the hotel much as we were hardly there, but the food we did have was good. It was wonderful to have that as an option. The neighborhood was safe and convenient with tons of food and mini-markets within five minutes. We would stay at this hotel again in a heartbeat and I have recommended it to others who have loved it as well. Tip: The hotel has a limited number of Deluxe Rooms where the beds can be pushed apart, so be sure to contact them to make sure one is available before reserving if you want two beds. Then follow up after booking with your information so they can make a note of it on your reservation.
"Lovely gem in West London"
I booked one of the suites for a birthday celebration and I was not disappointed. The staff were fantastic and attentive and although I arrived a full 4 hours before my check in time, very accommodating. I never had a chance to eat here but so I can't comment on food but everything else was immaculate! I will certainly be staying again.
"A real gem"
This hotel is within walking distance of Earls Court station and convenient for the tube to anywhere. The personnel are welcoming and helpful. The hotel is tastefully decorated and contemporary. Breakfast good. I had a lower ground room which opened onto a patio. Loved it. Loved the calm. Would reserve there anytime.
"Charming place and excellent location and service!"
We went for a city-trip to London for the second time and we booked this hotel via secretescapes.com, which we did not regret at all, because when we arrived we received an upgrade to a mezzanine, which we loved of course :) We loved the style of the hotel so much, that we wouldn't hesitate to go back. Staff was very friendly and service was excellent (every day cleaning, evening services to make your room sleep-ready...). All the little details (coffee and thee available in the room, water available,...) made our stay very comfortable! Location is definitely great! Still in zone 1, Earls court tube station on walking distance, bus stop a few steps away. Although in a very busy street, the rooms on the street-side were very quiet, you couldn't hear anything! Breakfast was great, with eggs (best eggs I have ever eaten in a hotel), mushrooms, beans, sausages..., nice pastries, fresh fruit... The only disadvantage we experienced, was the Wi-Fi. We did not have a connection at all. If that would have been OK, then everything would have been just perfect! We definitely recommend this place!
"Clean and pleasant"
Small boutique hotel in Kensington. The staff are very friendly and helpful. No need to include breakfast with room since Earl's Court Rd. is around the corner. There are some nice places to eat there, as well as catching the tube. It's a pleasant walk from the hotel to Victoria and Albert museum, natural history museum, Kensington Palace, and Royal Albert Hall. The single room is very tiny. The shower in the single room was difficult to enter and exit with a half sink blocking it. Opt for the delux single which is a larger room if you're getting a single. The double delux room was lovely, as well. If you decide to nap during the day, be sure to place the Do Not Disturb sign on your door. They will knock loudly otherwise to enter and turn down bed or replenish supplies. The staff are friendly and helpful. Being in England, it rained! I forgot my umbrella. They loaned an umbrella to me. They always greeted us and asked about our day. Of course, they were helpful with directions and recommendations. The rooms are clean and quiet. Coffee and tea in rooms. A group of family traveled together. We would all stay at the Rockwell again.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Japan Credit Bureau (JCB)
Check-in: 3:00 AM , Check-out: 11:00 AM