As always the hotel staff looked after me well, great service and a pleasant place to stay. It's not cheap but for Hong Kong the room size is excellent and a true 5star hotel. The executive lounge on the 12th floor is a good benefit, happy hour 6-8 with free drinks and nibbles.
Upgraded to a junior suit, was extremely delighted to be staying in this lovely room. Great view, lot of space. Big bathroom. Always good to be back in Royal Garden. Staff were very helpful. Hotel was quite busy and crowded due to the season.
"Great hotel, great location, excellent staff"
Stayed at the RG for 8 nights on business and don't think it could be bettered. Had a room on the Club Floor with access to the very nice lounge. Room was spacious, clean and well appointed. I had every amenity I could have wanted. Wonderful pool and spa where I had a couple of really excellent massages. Dinner in Sabatini was superb. Great Italian food. The very best thing about the Royal Garden hotel though is the staff. So professional, efficient and courteous. Every contact I had with a staff member anywhere in the hotel was marked by the friendly and helpful attitude that everyone at the Royal Garden seems to have. I would definitely recommend this hotel to anyone visiting HK for business or leisure.
"We had an exhibition here"
So I was here daily for four days. Excellent business department, business lounge, service and overall feel. The staff were extremely pleasant, thanks Josep and Gloria. Really high standard. Hopefully we will book showrooms here also next year.
"Nice Front Desk staff, that's why I back"
This is my second time to write the review, same as last time, all Front Desk staffs treat me very nice even they are very busy and always long queue at the lobby.They will greet me when I go in and out which make me feel warm especially the lady in charge called Angie or Angel. She always have a nice smile to me. But another lady manager with short hair is not so friendly and cool, she just stand at the lobby and look at her phone. The room have some mold smell, I hope the Engineering can fix it before my next trip to HK.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM