of TripAdvisor Travelers recommend this hotel
From the moment we entered the hotel and greeted by the terrific reception staff ( Agnes and Elle ) we were given the first class treatment - Fantastic hotel, fantastic location and fantastic staff. We managed to get a great deal via Amoma.com through tripadviser - worth every penny
"Great hotel and perfect location"
Tucked away on a back street right next to Trafalgar Square. Ideal for sightseeing and in close proximity to all the shows. Hotel is clean and spacious. Staff are very friendly and super helpful. Drinks were v expensive but food a lot more reasonably priced and very tasty. Would definitely stay here again.
Stayed in this hotel last night and could not fault any part of it.... Staff at reception were really attentive, the hotel is wonderful and our room was excellent. The breakfast was great and the afternoon tea was lovely. All of the staff were more than helpful. Can't say enough praise. Will be staying again in the near future.
This was my 6th visit to this hotel so you can tell I really like it. It is a beautiful building and decorated in a classically elegant style. The staff are always very welcoming and attentive to your needs. I had an upgrade to an executive room opposite the London Eye, so I had a great view. The room was a great size, the complimentary mini bar was a nice touch and the king size bed was very comfortable. The location is fantastic as you can easily walk to theatres, Covent Garden, Trafalgar Square etc and you have the South Bank on your doorstep. Breakfast on a Sunday morning is really busy so you have to be prepared to wait if you go at 9pm or later. By comparison, I was seated straight away on Monday and was brought coffee and toast immediately. I consider this to be a well priced hotel compared with many other lesser hotels in this area. I look forward to returning in April.
Pros - friendly, welcoming staff. Comfortable bed, heating/air con easy to understand! Complimentary refreshments in mini bar. Good location. Cons- no bathrobe in room, shower tv did not work. Waited over 40 minutes to get in to breakfast. 2 couples and another solo diner went in before me despite arriving after me. I do realise they would be busy on a Sunday morning but feel this is unacceptable.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM