of TripAdvisor Travelers recommend this hotel
"Quite hotel with Great service & Great food"
I love the landscape, the architecture, the beach, the rooms, their food, and service. I was happy their food is good: at their restaurant and room service. the spa was ok: you don't get the spa experience of hanging out relaxing on hot stone or a steam room or jacuzzi because they got non of that. but the therapists are good. the beach was nice, it felt like staying at an exclusive hotel, theres not a lot of people, which adds to the privacy and relaxation.
Excellent location (not far from the airport, 15 minutes from the port), AMAZING SPACIOUS VILLAS (Love the outside shower) , excellent service, excellent food (Take the breakfast, is very good) The infinity pool is amazing
"Lovely spot in Bali"
There are 3 Santrain hotels in Bali - be sure your driver gets you to this one! Unfortunately we spent over an hour through traffic first going to the wrong hotel. Once we finally made it here, we were delighted. Had time for only one day stay, would love to stay longer. Each villa has a private pool, large patio area (mostly shaded from the sun) and even larger inside accommodations - since we wanted most to rest, it was a bit of heaven to enjoy the privacy. Private outdoor shower, bathtub beside the window overlooking the private patio, large sitting area in the bedroom. All very clean and beautifully appointed. The public grounds include large grassed areas, an infinity pool overlooking the beach area and the restaurant with both outdoor and indoor dining. We enjoyed dinner inside the restaurant and lunch at the beach where General Manager Ricky Putra joined us. Both meals were lovely and Ricky's presence was delightful. We enjoyed discussing common interests. We highly recommend The Royal Santrain whether you're exploring wonderful, exotic Bali or looking for a rest, as we were.
"In a class of its own "
I have stayed in a number of "5 star" resorts in my traveling years, however this place is in a class all of its own. I'd give it 6 stars if it were possible. The arrival welcome we received was so friendly and thoughtful and they made us the most refreshing drink. The villa itself is brilliant. Beautiful and spacious rooms, great outdoor shower, pool is lovely and cool and great to go for a dip in before breakfast. The infinity pool in the main area is fantastic, deep at one end with the spa in the middle. Whenever you walk past anyone they greet you with their special welcome. Guests receive free afternoon tea every afternoon and they'll serve it to you in your room or by the pool. They have a free shuttle that will take anywhere close by anytime you want to go. This place really is a cut above the rest, the staff are so attentive, they offer you things before you know you want it and are so happy to help with anything you ask. The breakfast is also absolutely delicious. It's all you can earn but you order off a menu, so it's all made fresh for you, and everything was just perfect. The staff remembered our names and would ask if we wanted our rooms cleaned while we were breakfasting by the pool. All these little things added up to make this the best place I've ever stayed. We were sad to leave, and the next place we stayed, also 5 star, didn't even come close to the most relaxing, friendly, personalised experience of staying in this amazing resort.
"Service Out of this World ... Villas Simply Put "Amazing""
Just finished a 3 Night Stay finishing off our Bali trip. The hotel Grounds right out of a magazine, most the photos on trip advisor don't capture the feel you get inside the resort... The villas.. The resort only has villas and they're all amazing... I wouldn't bother going for the beach villas as even though it has a beach view there is no privacy... every villa comes with its own butler as well .. ours was Aria ... a true gentleman with a full on Aussie accent great guy helped with absolutely everything !! The room the bed the bathroom the pool the ac literally everything right on par with my expectations and more... The food and room service amazing my wife and I order a lot of dishes deserts and coffees all the time and it's rough around 70USD for every time we orders enough for 3-4 people so yea lol you can get a good bang for your buck... Breakfast was great no buffets but almost everything is on the menu so order as much as you like either at your villa or the resturaunt The service is exceptional and the staff empicable and well trained remembering all our preferences I literally felt at home and a lot like a king loool. The spa was heavenly and amazing and I think there's a certain discount during certain parts of the day ... double check The beach was great well maintained and cleaned but in the nusa dua area the tides drops low exposing the sea floor after 3-4 pm but that's the case in the whole bali area of u don't like that go for seminyak kuta area the tide remains pretty much the same but the quality of hotels is a bit different... over all I highly recommend and will be back !!! Don't forget to hit like !
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM