"The perfect hotel for a perfect holiday!"
I should start with an apology to everyone at the Russelior for this belated review. They certainly deserve the praise! As soon as I walked in I received the warmest welcome including a brief tour as an introduction with the hotel facilities, such as bars, restaurants, spa and fitness, etc. The room was elegant yet comfy and clean. Perfect bedding! Despite the fact that it overlooked the pool and the hotel was packed, it was still quiet enough to get my rest when I needed it! It offered a beautiful view of the pool area. Bathroom was also spacious and immaculately clean. Impeccable room service is worth mentioning! The food was nice and the staff at the restaurant were supernice! Although I arrived late for breakfast throughout my stay I was welcomed with a smile every morning and the waiter would serve me breakfast outside! For lunch I would recommend the beach restaurant for grilled fish and meat and for dinner, the Japanese restaurant is a must try, although I enjoyed the specialties offered at the Le Cristal. If you opt for a dinner outside, the hotel is in the Yasmine Hammamet and the marina is less than 10 minutes walk, where you can find restaurants and bars. There are night clubs in the area as well (Calypso), whilst for the other well-known clubs (e.g. Latino) you will need to drive or get a taxi. I have no words to describe the hospitality and kindness I was surrounded with wherever I went in this hotel –from the restaurants, to the poolside area, the spa and the business centre (which I had to use during my stay). Great poolside area, well maintained clean and quick service, whether it was towels I needed or ordering drinks. I have never spent so much time around a pool area in all my travels, however this was just perfect to switch off and be pampered. Only drawback was that the hotel was not on the beach – as I expected when I booked. A buggy is available however to take you immediately from the hotel and back – less than 5 minutes ride to reach the hotel’s private beach. I had a wonderful time at the Russelior and would highly recommend this hotel! In fact, I would visit it again, myself!
The staff is very friendly, welcoming, and well-trained. We were particularly impressed with: - Hachem Bourguiba: It's a joy to watch him work at the restaurant. He's very professional and his presence is felt. - Mme. Kaouther (Guest Relations): She's professional, helpful, and welcoming. She was smiling and willing to help every time we met her. - Reception staff: Mounir and the rest of the staff. - Sarhan (baggage porter): He's excellent. In addition to taking our bags, he gave us a nice tour of the hotel and presented the facilities. - Restaurant staff: Fayssel, Amal, Lotfi, Hichem, Hasna. We'll be definitely coming back. The only downsides are the slow internet connection, and the repetitive music during breakfast.
"Below American Standards."
I stayed at the Russelior during summer 2016. Here are the issues that I have encountered: 1) The beds are twin size not queen. 2) Had to wait sometimes 5 minutes for a gulf cart to take us to the beach. 3) Unfriendly staff at the beach entrance. He was asking my room number as if I am not supposed to be there. Also, he never brought me a towel. 4) Someone walked in to my room at night while I was sleeping. The hotel staff mentioned that he was making sure that we had enough towels. 5) No deadbolt in the room. Here are the pros: 1) Quiet. 2) Good breakfast. 3) Friendly spa and front desk staff. 4) Clean.
"Best hotel in Tunisia "
Best hotel for business conventions in Tunisia. Plenary room for more than 700 persons, no less than 15 meeting rooms. The hotel is well designed so you don't have to move a lot between conference. The service is perfect and the food rich and tasty. The Japanese restaurant "bonsai" is one of the best in Tunisia. I have been in Russelior for both business and tourism several times (more than 50 in 6 years) and I was never disappointed.
So far the best hotel i've been to !! Staff : Always smiling, helping advising, showing you around (the must for me...) And cool with noisy kids at the pool ;) Room : the mattress every one should have these as standard y'll see no more wars :) any thing else is great, clean, large balcony for a std room... tv, sofa, bathroom... very luxurious And yes the quiet my little girl felt asleep as soon as we turned off the light Food : great quality great choice of mediterranean cuisine and still it's a self service!! Pool : clean, towel ok, large glass windows showing every corner of the garden outside. I had a sunny day and i felt almost taking a deep in an outdoor pool. Spa : I was almost crying when the masseuses left the room :) What a thing! The best massage i ever had The staff are PRO! And they go tickling every beat of muscle in your body Sauna is a little small but ok as long as they keep the booking... I seriously recommend the Spa with massage
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM