The hotel is perfectly placed on the north bank of the River Thames and set within the vibrancy of Covent Garden’s shopping and theatre district.
Bordering some of the city’s most interesting neighborhoods, The Savoy offers the best location from which to both explore, and be a part of, life in London. Discover iconic London landmarks, designer shopping in Knightsbridge and Mayfair and the finest food experiences across town.
The hotel is approximately 5 miles east of the London City Airport (LCY). The journey time by taxi is approximately 40 minutes.
Prestiga service was excellentComment of K. Steve , Canada the 2016-12-11
"5* MANAGEMENT & HOTEL"
Ok where do I start! This really is how a 5* hotel should be run. Booked a two night stay on Sunday 4th of December and requested an upgrade to a Junior Suite room. Arranged with the concierge to collect us from Liverpool Street station in the Savoy Rolls Royce. The driver phoned me just as we pulled into the station to let us know where he was to meet us, this was just outside the main entrance. It's only a short drive to the hotel but it was good not to get on the tube trains with all our bags etc and it is really lovely to turn up to the hotel in style where we were greeted by the very friendly and professional door men, and with one of them taking us to the reception it made it all very stress free & relaxed. Check in was very quick, we were shown to our room by the receptionist who was friendly & professional giving us a quick tour around the room. Unfortunately the room smelt of stale cigarette smoke and with my wife being asthmatic this wasn't acceptable. We explained to the porter about the smell & he advised us it would be sorted. Five minutes later the reception phoned and said not to worry & we were going to be upgraded to a Deluxe Junior Suite after we had our dinner in the Savoy Grill. This time we were not disappointed, no smells & a view of the Thames and probably one of the best rooms we have ever stayed in, we felt very lucky and privileged. Now where do I start with the suite, decorated in a modern take on the art deco style and done to the very highest standard with no expense spared, our room consisted of entrance hall, separate wc, study/living room, bedroom, walk in dressing room and probably the largest bathroom we'd ever had. Two flat screen tvs and every possible thing you could wish for on a short stay. First morning we choose to eat breakfast in our room that was delivered bang on 9.30am as ordered, lovely cooked breakfast croissants toast jams fresh orange juice & coffee unfortunately the cooked breakfast was slightly on the cold side & we had to phone down for the butter. Second morning I had breakfast in the restaurant this time it was red-hot and perfect in every way. On our last night unfortunately my wife became very unwell being sick every half hour throughout the night, so in the morning I mentioned this to the receptionist and asked if we could keep our room a bit longer than 12pm. I was asked if she needed a doctor etc and given the room to 2pm with no extra charge and would it be ok for the management to carry out an investigation as they take things like this very seriously. Two hours later one of the hotel manager's come to our room with a lovely bunch of flowers and asked if there was anything else they could do for us and also asked questions and took notes about our stay and the food etc. The extra two hours rest gave my wife just enough rest to make our journey home alot more comfortable. In our opinion the whole stay was managed perfectly even with the ups and downs. We have since been contacted and offered a room upgrade on our next stay a free bottle of Champagne and a table at any of the restaurants or bars of our choice. Looking forward to our next stay in April at this very impressive well run hotel thats definitely worthy of its 5* rating.
"A 'Once in a Lifetime' Experience: The Best of The Best!"
I've heard that a great employee can elevate any hotel experience, but what happens when a great employee (Claudia Leistner) works with an extraordinary staff at a blissfully lovely hotel'...Our holiday was better than I could have imagined! That was a true gift at Christmas time. I was willing to splurge on a luxury room at The Savoy Hotel in the hope of spending time with my only child in beautiful surroundings over the holidays. So I must have looked very disappointed at registration when we were told that a suitable room with twin beds was not available, and my daughter said she might stay elsewhere. Thankfully Claudia quietly made some changes and led us to most beautiful room we had ever seen. It was a luxury river-view room with a fully made up king-size bed and smaller bed in front of large windows looking south over London, the Thames, and Embankment gardens. What a gift! There was even a decorated Christmas tree in the room. I had to give Claudia a hug, and naturally my daughter decided to stay with me at The Savoy Hotel. I must tell you that this "room" [Arthur Rubenstein's favourite] included a tiled entry with wardrobes on either side, a marble bathroom with shower, claw-foot tub, heated towel racks, a separate toilet, and double sinks, plus the room contained bed, tv, desk, and sitting areas. It was larger than many hotel suites or studio apartments. Housekeeping, room service, waiters, the Concierge, bell hops and door men were quick, courteous, effective -- nothing was too much trouble; they were always attentive and helpful. For an ideally located, historic property -- The Savoy Hotel was 'fresher' than I expected: very clean, airy, newly decorated, spacious, quiet and with up-to-date amenities. The Savoy's number and variety of rooms and 'third night free' promotion made it stand-out among luxury hotels over the holiday season in London [many centrally located hotels were fully booked and other hotels dramatically increased rather than reduced their rates at this time]. The Savoy offered a festive program over the holidays, with new menu items in the restaurants and bars. I'm sure that there is something for everyone to enjoy. It was particularly good to stay at The Savoy at Christmas time [and to be there for the fireworks on the river at New Year's must be fabulous!] but I expect that a stay a The Savoy is an extraordinary treat any time of the year. We had a marvelous time and fully enjoyed everything during our stay.
"Gets better everytime!"
It really does. Beautiful grand hotel. Wonderful service. Fantastic location. Really nothing left to be desired. The banks of the river are really the best to be at. And the river view rooms are excellent. We were upgraded this time to a river facing suite. Wonderful. The night views of the river cant be beat. Restaurants are great too. Everyone tries really hard to make your stay special. Ms Gomes at the Kaspar's grill is simply brilliant. When people remember how you like your eggs and which juice you prefer even after 6 months, you really feel well cared for. Front desk is also fantastic. We reached at 11 pm but the check-in was quick and just as warm and efficient. Wonderful stay.
"Glamour ! Love the Decor and the Great Atmosfera..."
The whole family stayed for the weekend, including the grandparents, the staff are so well trained, from the minute that you arrive to the lovely lobby, its a pleasure to be there, the cocktails are delicious in both bars, the rooms are comfortable and everything does what it's suppose to ! the lifts are pure glamour, the whole place is classic and elegant. From the Strand we walked to Covent Garden to the theatre and to all the shops. Breakfast at the Savoy its a delight, we did not have evenings meals there. fantastic location. we are going back !
"Afternoon high tea "
Went with my mum for afternoon tea at The Savoy London. From the front of the doors to the hotel all staff were polite and friendly. We had our table booked for 5.45pm. Very prompt we were seated in beautiful surroundings. The table was immaculate and our waiter was on hand to serve and to ask any queries we may have. There were two types of afternoon teas to choose from. One was traditional afternoon tea, or high afternoon tea. As both myself and my mum didn't have too much of a sweet tooth we opted for the high tea which had asparagus and poached egg with a hollandaise sauce as one of the courses (Truly lovely. Poached egg was perfect) Tea never stopped flowing and if you wished to change teas to another, no questions were asked. I've been to many places for high tea and Price of each traditional and high tea varied, but overall prices weren't extortionate for location. I would highly recommend to go there. Thank you to The Savoy for a wonderful evening and to our waiter to which I have forgotten his name to treating us well.
Credit cards accepted by the hotel: Visa - MasterCard - American Express
Check-in: 2:00 PM , Check-out: 12:00 PM