"Superb location and facilities, outstanding service"
I stayed in a 2-bedroom apartment in the tower. Very clean and quiet flat, enjoying superb views. The staff was extremely nice and helpful. Outstanding restaurants and very nice beach. A few minutes walk to Lincoln road, therefore it is easy to go out not using always a car.
Stayed there for a few nights while on business, the hotel was exceptional. The room had a great view, wood floors, very clean, and modern. The hotel staff was very friendly and accommodating. I enjoyed the dining very much too.
Let me start by saying that we ate lunch at the grill just of the boardwalk. The food was interesting an excellent. Our server was lovely, professional and polite. Unfortunately it took AN HOUR to get our main course, and I noticed that the couple beside us had the same problem. The manager came to our table (we made NO fuss whatsoever because although hungry, we had the time to spare), and apologized but somewhere our simple order got messed up. I also heard him apologize (in French) to our neighbors who also had to wait a long time. The adjoining table was offered a complimentary glass of wine. We were not offered anything (we were not drinking) and paid a bill of $170 for three people (one shared appetizer, three lunch entrees, soft drinks only). A nod toward a discount would have gone a long was to assuage an hour weight for a grilled chicken breast (which was very good) and asparagus. The manager has to take greater control of the kitchen. Otherwise the setting is superb, people excellent, price quite high even for Miami Beach and the service (likely occasionally ) atrocious.
First visit to the Setai. Upon arrival, check in is fast and easy. First thing I noticed when entering the room is the absolutely awesome smell. Relaxing right away! The room is spacious, the soaking tub placement in the room is unexpected but we enjoyed it very much. The walk-in bathroom with his and hers sides is very well designed. Bed and linens high end and very comfortable. The room was located in the front of the hotel so facing the streets but no noise was heard from the street. Breakfast at the restaurant is well worth it. The pools are beautiful, 3 pools/3 sections according to your mood! We really enjoyed the beach and beach services. According to me, they are probably the best in the area, the hotel would be well worth it for that only! Very satisfied with our stay, will go back for sure when in Miami.
"Classy hotel in south Beach"
A first class hotel with great rooms. The staff is very accommodating. They really go out of their way to please. The common spaces are really beautiful, especially the pool area. The beach is readily accessible.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM