"Go ahead and splurge, it's worth it"
The Setai Hotel at Miami Beach belongs to the luxury category - and it did not disappoint. In material terms, the brand certainly invested on quality to ensure guests will have memorable stay. My only criticism is that the oversized wash basins hog a lot of space and affect efficiency of the area. Aside from that, everything in the room is great to the extent that one may opt to stay in-room a little longer than usual. Food is also great but a tad expensive due to 20% service charge (plus automatic $5 for room service). So if splurging is the feel for the season, The Setai is a great choice.
My wife and i stayed here for 2 nights (10/14-10/16) From the minute we arrived till the minute we left, the staff was excellent starting with the valet, to our servers at brunch each morning! The pool staff was great, Our stay and room were near flawless.The spa was fantastic although it is small as others have pointed out. I will and would recommend to anyone if your looking for 5 star... look no further than the Setai !! We will definitely be back.
"Perfectly set at the SETAI "
My recent visit to the SETAI was Fabulous. This Miami hotel is filled with the most gracious staff that makes each guest feel truly welcomed. From the moment I arrived for a quick South Beach weekend, I was enveloped by the delicious fragrance in the art filled lobby and quickly ushered to my large suite in the Art Deco tower. I loved my aqua de Parma amenities and the comfortable bed. The decor of the room is Asian contemporary and designed with all the feng shui principals. The ambiance throughout my stay was really Zen! The outdoor pool area is beautifully divided by three large pools with differing water temperatures. The pool service is outstanding comprised by a friendly staff. The beach setup is equally terrific. Our daily breakfasts were lavish and befitting such a fine luxury hotel. I peeked at some suites in the tower and was super impressed with their size and the floor to ceiling views of the ocean. I was perfectly set at my SETAI stay and I can't wait to go back for another Zentastic experience.
Perfect location close to Lincoln rd, ocean drive Very quite place for family, room neat and great products, service was great friendly, best brunch ever had, excellent food, fresh. Definitely will comeback
"Poorly Trained Staff"
The Hotel Location without a doubt is stunning, the room/ suite was nice but not clean. You Pay a lot but your not really getting what your paying for. The staff is sooooo poorly trained it makes it super uncomfortable to stay there, it's like nobody in there has a clue what they are there for. I'm not sure if I'd give them a second chance because paying this kinda money everything should be right the first time. Who ever goes there will understand right of the back what I was talking about in my comment. I was so excited about the stay but stunned how poorly it is run.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM