"Very pleasant but ended on sour note"
As Marriott rewards members, my dear husband and I stayed for 3 nights and had both great and not so great experiences with establishment. Knowing we had early morning arrival, after overnight flight, we had prearranged with hotel management by phone for an early checkin. That message did not make it to the front desk. Reality: Upon arrival, we were told by the non-Irish, but cute young man at desk, that our room was not available. Ugh. After some polite pressing, it became available. Lovely, yet smallish room, very nice bed and linens, but only one night out of three, did we receive turn-down service. Also, tub drain was clogged, yet DH didn't want a bunch of plumbers visiting room during our stay so we silently dealt with that. Breakfast, and front bar service food and drink very nice. Navigators quirky, and knowledgeable. Bad was we prearranged night before departure with desk, for early morn taxi to airport, that would accept credit card. Confirmed 25 euro. Reality: taxi (#13568) was there on time, but once at airport he insisted we pay cash and that it was 35 euro. We felt flimflammed.
Such a beautiful hotel with a warm welcome form the door man. On arrival we were informed our table for afternoon tea would not b ready until 2 pm as we were early we went into the bar for a drink.served by not so friendly bar staff for 12 euro a glass of pressco a smile would nt go a miss. After we were seated by polite staff , we were informed that we had 90 min to eat , savour , enjoy our afternoon. Our bill for 8 ppl was 580 euro and to b told u only have 90 min i found so rude.when the time was up staff made it very obvious for us to move on. As for the afternoon tea. Sandwhich and scone were nice but majority off the cakes were uneaten by our party.there was no choice , just a set menu which i did nt think was reasonable. It was over priced but if we had been given the luxury off time to enjoy that price might not have seem such a rip off.Over all for such a beautiful hotel , very disappointing afternoon.
"An exquisite refuge in the heart of Dublin"
We return like lemmings to this grand dame of a hotel every January because it offers beauty, old fashioned grace and elegance. Entering the warm and expansive entranceway, we breathe a sigh of thanks and relief. The relaxation we experience at the pool or salon is like no other. The food offerings are varied in both type and setting. We always feel welcomed and pampered. I sleep very well and soundly in the amazingly comfortable bed and room. The reception, waitstaff and concierge gentlemen are excellent; hats off to management for setting such high standards and cultivating these professionals. I can only hope for another visit next January.
Stayed over Easter can't fault this hotel love the hotel bar often frequent it when in Dublin. Have to say it was even better being able to retire to your room at the end of the night highly recommend,
Beautiful rooms, great staff that know how to look after their guests, great cocktails or afternoon tea. teriffic spa. Stylish hotel. The constitution room is where the irish constitution was drafted and is beautiful. suites are luxurious, breakfast is a wonder of fresh variety and staff are brilliant
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM