of TripAdvisor Travelers recommend this hotel
"Should you stay in The Shilla Seoul'"
I stayed in a business deluxe room from 8-11 January 2017. The room was excellent with high quality furnishing and a big 55 inch flat screen television. Much thought has been given about how to make the stay more convenient for business travellers with HDMI and lightning cables all provided within the room. USB charging ports are located on both sides of the bed. Even the toiletries (including comb/shaver) are one of the highest quality amongst all the five star hotels that I have been before. Two deficiencies in my opinion - 1. Television volume is capped at 40 out of a maximum of 100. My guess is that the sound proofing of the room is not that great. 2. There are some stains on the sofa/couch and that kind of turn you off about the hygiene of the room. I had the breakfast buffet at The Parkview restaurant at 59000 won. It did not come with the room. I found the service provided was appropriate for a 5 star hotel. However, I have seen much better food (both quality and choice) at other hotels of similar grade. I was certainly not impressed. The concierge was pleasant and helpful. I had tried to make a trip to Camp Kim for my trip to DMZ and apparently nobody seem to know where it is (it's located next to Kaya Hotel - say this and all taxi drivers will know). The concierge was very patient, read the instructions on my email (yes, i missed a crucial piece of information on my email which was written in korean) and help solved the mystery. Location wise, The Shilla Seoul is located away from the crowd, fairly exclusive on top of a small hill, peaceful. However, it also means that food/shopping options are limited to the hotel only. The Shilla also provides half hourly shuttle to Dong Dae Mun (which is good for late night shopping - shops close at 4.30am) and hourly shuttle to Myeong Dong (l will cover in my Lotte Hotel stay review). There is also a DFS onsite which makes it convenient for travellers who do not wish to make the trip into Myeong Dong or Dong Dae Mun. Most of the staff speaks multiple languages including English and Mandarin. Overall, this is a very nice business hotel. I will definitely stay there again.
"Comfortable & luxurious, one of the best 5 star "
Stayed here for 3 nites in mid December on a business trip. I made a mistake taking a taxi to Shilla from the airport. Reached Seoul around 630am was caught in peak hour. Took around 1.5 hours to get there & ex cab fare (ard US$65). Should have taken the direct bus from the airport, cheaper & probably faster. The room is very updated with modern & contemporary style. Spacious but not huge though with great view of the Namsan Tower. The bed was comfy with nice big fluffy pillows. Auto shutter for the windows as well as blinds for the bathroom. Nice Molton Brown toiletries even toothbrush & toothpaste are of good quality. Had a really good rest after the red eye flight. Breakfast spread was fabulous, great variety for the healthy conscious & the foodies. Good quality & great taste not just a good international spread. Location, not the greatest in terms of convenience but Shilla duty free is right next door. Big brand names like Chanel & Prada also local cosmetic brands at the basement. Remember to bring your passport n e-ticket if u wanna shop there. Ard 20mins to Myeongdong shopping street by cab, not too bad. Tried the Guerlain Spa, kinda disappointed. I'm a spa lover, not worth paying top dollars for the treatment. I'm sorry to say but Clarins does a better job. Free foot bathe & foot scrub was a treat though. Overall, it was a great stay for me. I would love to stay here again!
We spend 8 days in Seoul and the staff and all the other employees were very professional, friendly and helpful and always smiling. We really appreciate. The food was nice, fresh and prepared at it's best. The room was always clean and the views were breathtaking. The Executive Lounge is wonderful, quiet, good food and has an interesting library We definately recommend The Shilla
"Excellent service and view from room, just spectacular"
Stayed at Shilla from 2 - 7 Jan for our stay in Seoul and my oh my, I was blown away by the service, room standards and staff. Body wash, shampoo, body lotion and conditioner supplied daily was from Molten Brown and I fell in love with the Gingerlily scent. On top of that, shower cap provided was coupled with 2 hair-ties, sth very seldom in hotels. Killer view from our room, 1802. It's a corner room with a spectacular view of Namsan Tower, now known as N Seoul Tower. There's even a pillow menu if you need like body pillows for side sleepers like me. On our last day, there was this service staff, Joshua Kim, I think, who accompanied us in the cold to wait for the airport limousine. Speak about TOP notch service. Would also like to commend on the free shuttle buses to and from Dongdaemun and Myeongdong. The Drivers are extremely friendly, conversed with them in Korean and they recommended great 닭한마리 restaurants in Dongdaemun area. A must try! Shilla is also pretty centralised, taxis to and fro places are pretty affordable. A must stay whenever I'm back in Seoul (;
I went to The Shilla for a work trip in October and was only there for one night. I travel a fair bit for work but this is by far one of the nicest and most beautiful hotels I have ever stayed in. From the gorgeous chandelier / art in the lobby to the hi-tech rooms with good quality products (Molton Brown) and the general look and feel of the place was great - felt very homey in the room and I really liked the decor! The staff were helpful but the only thing I would say is that the cost of breakfast was absolutely extortionate and they got my order wrong as well but I was in a rush so didn't have time to send it back. I told them when I was checking out but they didn't really say anything or apologise for it. Despite that, I'd stay there again and just wish I had longer than one night there!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 AM , Check-out: 12:00 PM