of TripAdvisor Travelers recommend this hotel
beautifully appointed hotel with attention to important details. Numerous staff are very well trained and go beyond basic requirements to meet guest expectations. At the busy breakfast room our server practically sprinted to refill our coffees, not wanting us to wait in the least. One small criticism is the reliance on one coffee station which is a barista-type counter from which the full dining room's coffees originate. This could use a re-think for guests not requiring a bespoke coffee. We had a slight misunderstanding with a booking issue and the front desk manager very kindly and generously resolved the issue with no questions or arguments. By 2nd day the reception group at front desk and concierge knew our names (maybe we asked too many questions!) but we were also very impressed. The gym/spa facilities are extraordinarily clean and well appointed, though the gym is also a members fitness club and it can resemble an older persons therapy spa. Location is great, though walking up the hill from subway is tedious but not off-putting. We will come back!
I had the luxury of staying at Shilla Hotel a year ago. They have this rustic yet modern feel. While the room I stayed in felt a little cramped, the amenities were just about right. They even refilled their welcome gift: a box of various chocolates! The staff were also multilingual so they could converse in English, Japanese, and Chinese. The dining there was also great.
"Great hotel, extras have silly prices"
This is a lovely hotel, one of the best i have stayed in anywhere. Expensive but not daft prices until you come to buy anything in the hotel £42 breakfast, £18 apple from room service. Left with the feeling of being fleeced.
"Very good hotel with excellent service"
Stayed at 17th floor with separate check in, breakfast and extended happy hour at 23rd floor. Room was very fine with so many fine details appealing to minimalistic Nordic countries' citizens. Really appreciated an authentic, Korean way of running a hotel highly attractive to an international customer. Would be happy to stay there for an extended period in Seoul.
After a short ski trip in Alpensia, my family spent a few days in Seoul during Chinese New Year this year. We stayed at the Shilla Hotel and what a beautiful place. Service was superb, facilities were world class, food and drinks amazing. It was pure bliss staying there. Its not int he middle of the city and we were there when it was 1C to -8C so we didnt walk anywhere but we did hire a driver for the time we were there so we were ok. But in hing sight, that was not necessary. Its very easy to get cabs in Seoul and not expensive either. Must check out the massive Duty-free store on site the hotel grounds. We did that on the last day only to realised we could have saved ourselves so much time wondering around the different department stores in the city had we gone there first! Will definitely stay at Shilla gain if we visit Seoul the next time.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 AM , Check-out: 12:00 PM