of TripAdvisor Travelers recommend this hotel
"Very rude customer service and my friends were forced to leave the beach."
I had my friends visiting me and because i had to leave early for a business meeting, i told my friends who were staying at holiday inn patong to stay at the beach and relax. . . . . My friends were later forced to leave from their beach even when it was still raining.. Incredible bad service from a hotel what i even recommanded to my friends, we will never stay here again or recommand to anyone else.
We came to Phuket after the hustle and bustle of Bangkok, and let me tell you, we were glad we made the right choice in staying here. For the money we paid in US dollars $360/night we can never find a room and view like that back in the US. So I feel it was so worth every penny that we spent. This kind of room back in the states would probably cost nearly a $1000 a night, but thank goodness for the exchange rate, that we were able to afford such a luxury resort. The view was definitely breathtaking and the pool was so nice to have. Service was top notch, everyone always went out of their way to make us feel welcome and special. I love the little details of handing us the little flower lei when we arrived. Breakfast was a great buffet spread and they also had special choices daily that were made fresh for people with specific dietary restrictions. We also used the spa, the massages were amazing!! My only recommendation was that the facials were really not what I expected. The overall products used didn't feel as luxurious nor was the process of the facial was that enjoyable. The bed might also need a little updating as it felt a bit lumpy here and there. Overall, would love to come back, thanks again for making this such a memorable trip!!!
Great adults only resort, private, views, service, all were above expectations. The staff are very attentive whilst respecting your privacy and they are great at decorating the room. Definitely a place to stay if you're looking for that special romantic time away.
I don't think we could have picked a better place to stay. The majority of attractions are in the south of Phuket and this place is right on the beach! It is connected to the regular Katathani but you need to stay at THE SHORE! It is a private estate so it is not as packed! You can use the regular Katathani amenities like the pool and restaurants but they cannot come over to where we were. The private pool in our villa was my favorite part, although next time I would spring for the Seaview pool villa! The staff was very friendly and would drive us anywhere we wanted! If you want to save some money take a golf cart and walk the street next to the hotel, they have shops, massage places, and suit shops for half the price of what you would pay on the resort grounds!
"Fabulous in every way!"
The room was gorgeous with its own infinity pool, canopied lounging area and deck, all with a spectacular ocean view. Every morning we were served a delicious breakfast in our room. The service was very attentive. Workout room was small but had all we needed. We enjoyed massages at the spa, as well as lounging at the pool overlooking the ocean. Why leave the grounds when you have paradise right there' Perfect in all ways.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 1:00 AM , Check-out: 1:00 AM