of TripAdvisor Travelers recommend this hotel
"Very pleasant stay "
Easy to find from the main road, plenty of parking available, but be aware there is a £15 charge each night which was understandable as you are down the bay. Check in was easy and friendly, hotel looked lovely decorated for Christmas. Room was clean and tidy, plenty of towels and bathrobes included. Lovely view from the room looking out across the bay and hotel was very quiet.
"Another great stay. "
Stayed in a master suite, i understand why some reviews mention the tired looking carpets in places, but remember it is the end of the season now and they have taken some wear. Having said that, The location is spot on for us, love Mermaid Wharf and the bay area. Staff are first class. Service is top notch. Spa is fantastic. Always look at this hotel first, to see if they have a room available when we visit Cardiff. Our many thanks to everyone at the Hotel for yet another fantastic stay.
Stayed at this hotel whilst at a business meeting in Cardiff. It is located on Cardiff bay with great views of the bay and the coastline. Rooms are massive with balconies which means you can get fresh air circulating in your room. With big windows you get good view of the bay and into the city. The gym and spa is lovely. Breakfast is served early morning and is a buffet style breakfast with attentive staff. Reception are happy to help you and make you feel very welcome. Nice and spacious and a lovely place to rest your head and relax.
"Oldie but a goodie"
Great location, right in the centre of cardiff bay. Lovely view, large rooms and great facilities available. Food is good but very much on the expensive side. Could do with a couple of minor updates but still a wonderful hotel to stay in!
Dirty carpets, fur throw that smells, furniture has seen better days !!! It is NOT my idea of 5 star at all. Staff are friendly but the hotel is not high quality @ 315 per night i expected more very disappointed
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club - Maestro
Check-in: 3:00 PM , Check-out: 11:00 AM